At a Glance
- Tasks: Assess casework, analyse data, and provide insights for continuous improvement.
- Company: Join Adecco, a leader in service delivery and quality assurance.
- Benefits: Remote work flexibility with occasional travel to Canary Wharf.
- Other info: Be part of a high-performing team focused on excellence.
- Why this job: Make a real impact by driving improvements in customer service.
- Qualifications: Experience in quality assurance and strong analytical skills.
The predicted salary is between 35000 - 45000 £ per year.
Adecco is seeking a detail-driven Quality Officer to join a high-performing team focused on improving service delivery and outcomes. The role involves assessing casework, analyzing data, and providing insights that drive continuous improvement. Remote work is available with occasional travel to the Canary Wharf office.
The ideal candidate will have experience in quality assurance within complaints or customer service and possess strong analytical skills.
Remote Quality Assurance Lead — Insights & Improvement employer: Adecco
Adecco is an excellent employer that prioritises employee growth and development, offering a dynamic work culture that fosters collaboration and innovation. With the flexibility of remote work and the opportunity to engage with a high-performing team, employees can thrive while contributing to meaningful improvements in service delivery. The company's commitment to continuous improvement ensures that every team member's insights are valued, making it a rewarding place to build a career.
