Project Manager - Change Management

Adecco are recruiting for a Project Manager on behalf of Newham Council.

Contract Details:

• Type: Temporary
• Pay: £400 per day umbrella
• Location: Newham
• Working Arrangements: Hybrid
• Hours: Full time, 36 hours per week (Monday to Friday)

Overall Job Purpose

The Project Manager - Change Management will report to the Head of Housing Strategy and be responsible for delivering a range of strategic housing projects. You will ensure delivery to agreed timelines, quality standards and cost parameters. The role is central to transforming Housing Services, with an initial focus on implementing a new Target Operating Model (TOM), embedding new ways of working, and supporting the organisation through change.

Job Summary

You will lead housing change initiatives, engage stakeholders, and drive the successful implementation of new processes across departments. You will work closely with service leads, frontline teams, and stakeholders to embed new ways of working, identify training needs, and support the delivery of improved housing services.

Key Tasks and Accountabilities

• Lead the development of the Target Operating Model (TOM) in partnership with senior managers, stakeholders, and members.
• Conduct training needs analysis to identify skill gaps and commission relevant training.
• Create tools and processes that ensure effective embedding of change.
• Develop systems that support workforce engagement and encourage adoption of new ways of working.
• Liaise with the central HR Change Team to share knowledge and promote best practice.
• Develop work programmes across the directorate to achieve key change objectives.
• Collaborate with senior leaders to shape the TOM for Housing Services.
• Develop business cases to support workforce changes.
• Work with the Advice and Consultancy Team to advance change proposals.
• Plan and facilitate workshops to introduce and refine the TOM.
• Analyse training needs to identify skill and knowledge gaps.
• Liaise with Learning & Development to commission training.
• Provide regular updates to the Housing Senior Management Board.
• Build strong relationships across the Council and wider partnerships.
• Work closely with Senior Responsible Officers (SROs) to support integration of new business processes.
• Monitor adoption of changes and report progress and barriers.
• Liaise with HR, IT and service leads to align change activities.
• Collaborate with project leads to deliver cost-effective improvements.
• Maintain strong client relationships and promote excellent customer service.
• Maintain programme and project management tools and templates.
• Implement KPIs and reporting cycles to ensure outcomes are achieved and risks managed.
• Work flexibly and participate in cross-organisational task teams.
• Ensure relevant legislation, policies and compliance requirements are upheld.

Knowledge

• Understanding of current issues affecting local authorities
• Strong knowledge of programme and project management methodologies, including risks and benefits management
• Knowledge of tools and templates supporting effective project delivery
• Experience of working in complex, political environments
• Project management qualification

Skills and Abilities

• Proven ability to build strong partnerships with stakeholders at all levels
• Excellent organisational skills
• Ability to work under pressure, manage multiple demands, and meet deadlines
• Strong collaborative working skills
• Ability to maintain confidentiality
• Effective oral, written and numerical communication skills

If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.