At a Glance
- Tasks: Support vulnerable adults in achieving independent living through expert housing management.
- Company: Not-for-profit organisation dedicated to making a difference in communities.
- Benefits: Full-time permanent role with opportunities for professional growth and training.
- Why this job: Make a real impact in people's lives while developing your career in housing.
- Qualifications: CIH Level 3 qualification preferred; experience in housing management is essential.
- Other info: Join a collaborative team that values compassion and dedication.
The predicted salary is between 28800 - 43200 Β£ per year.
Join the team as a Housing Officer in the East Midlands (Permanent Position). We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team!
Role Overview:
As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living.
Key Responsibilities:
- Tenant Support & Management: Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes.
- Lettings & Allocations: Ensure all allocations comply with housing policies and legislation. Manage tenancy terminations and ensure smooth transitions for tenants. Collaborate with support teams to check applicant suitability, particularly regarding health and safety.
- Rents & Benefits: Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. Assist staff in managing bad debts and provide expert housing advice.
- Scheme Reviews & Inspections: Conduct property visits to monitor tenant wellbeing and property conditions. Participate in care planning and liaise with healthcare professionals when necessary.
What Weβre Looking For:
Qualifications: CIH qualified Level 3 (desirable). Relevant housing management qualifications.
Skills & Experience: Proven experience in a housing association or similar role. Strong understanding of Housing Benefit regulations and the Supported Housing sector. Excellent communication skills and a resilient, 'can-do' attitude.
Why Join Us?
- Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living.
- Professional Growth: Opportunities for training and development in housing management and related fields.
- Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter.
Additional Details:
Contract Type: Permanent
Working Pattern: Full Time
Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training).
If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - letβs make a difference together!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Housing Officer - E.Mids (Perm 26) in Peterborough employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Housing Officer - E.Mids (Perm 26) in Peterborough
β¨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
β¨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially in supporting vulnerable adults. Show them you're not just another candidate!
β¨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in housing management.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission to make a difference in the community.
We think you need these skills to ace Housing Officer - E.Mids (Perm 26) in Peterborough
Some tips for your application π«‘
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Housing Officer and how your skills align with our mission to support vulnerable adults.
Tailor Your CV: When crafting your CV, highlight your relevant experience in housing management and any qualifications you have. We want to see how your background makes you a great fit for this role, so donβt hold back!
Show Your Passion: In your cover letter, let us know why you're passionate about supporting vulnerable adults. Share any personal experiences or motivations that drive you to make a difference in our communities.
Apply Through Our Website: Once you're ready, hit that application button on our website! Itβs the best way to ensure your application gets to us directly. We canβt wait to hear from you and see how you can contribute to our team!
How to prepare for a job interview at Adecco
β¨Know Your Stuff
Make sure you brush up on your knowledge of housing regulations and the Supported Housing sector. Familiarise yourself with Housing Benefit processes, as you'll likely be asked about them during the interview. Showing that you understand the challenges tenants face will really impress the interviewers.
β¨Show Your Empathy
As a Housing Officer, empathy is key. Prepare examples from your past experiences where you've successfully supported individuals through tough situations. This will demonstrate your ability to connect with tenants and provide the compassionate support they need.
β¨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to tenant support and how they measure success in their roles. This shows you're genuinely interested in making a difference and helps you gauge if the role is right for you.
β¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential tenancy issues and how you would handle them. Practising these scenarios can help you articulate your thought process clearly and confidently during the interview.