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- Tasks: Provide essential admin support to the Central Ticket Office and manage enquiries.
- Company: Join Cumbria Constabulary, a vital public service organisation.
- Benefits: Earn £13.10 per hour with full-time hours and a supportive work environment.
- Why this job: Make a real difference in your community while developing your admin skills.
- Qualifications: GCSE English and strong clerical experience required.
- Other info: Inclusive workplace with opportunities for career growth and development.
Adecco are pleased to be recruiting for an Administration Assistant to work within the Cumbria Constabulary. Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of £13.10.
Contract Type: Temporary
End Date: January 2027 (12 months)
Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week
Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community.
Key Responsibilities:
- Open and record all incoming post on the National Fixed Penalty System.
- Process post through scanning and the Electronic Document Management System for prompt decisions.
- Produce daily prints and check all documents for future court action.
- Manage enquiries received in the Central Ticket Office email, ensuring timely responses.
- Operate the electronic mailing system, preparing documents for posting.
- Handle payments for transfers to the Fixed Penalty Office.
- Generate correspondence using Microsoft Word and the National Fixed Penalty System.
- Assist with processing driver admissions and checking for any discrepancies.
- Address enquiries from the public, remaining calm and professional, even in challenging situations.
- Liaise with Police Officers and Fixed Penalty Offices to resolve queries.
- Maintain accurate records in compliance with Data Protection regulations.
What We're Looking For: The ideal candidate will possess:
- English GCSE (A-C) or equivalent.
- RSA II or equivalent experience.
- Clerical experience, demonstrating strong administrative skills.
- Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy.
- Exceptional time management skills and the ability to prioritise tasks under pressure.
- Experience in customer service, particularly with public interactions.
- Conflict resolution skills to handle enquiries tactfully and assertively.
Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information.
Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued!
Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Administration Assistant in Penrith employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Penrith
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the public sector. A personal recommendation can make all the difference when applying for roles like Administration Assistant.
✨Tip Number 2
Prepare for the interview by researching the Cumbria Constabulary and understanding their values. This will help you tailor your answers and show that you're genuinely interested in contributing to their mission.
✨Tip Number 3
Practice common interview questions related to administration and customer service. Think about how your skills in time management and conflict resolution can shine through in your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Administration Assistant role!
We think you need these skills to ace Administration Assistant in Penrith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your relevant experience and skills, especially those related to administration and customer service. We want to see how you can contribute to our Central Ticket Office team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit. Don’t forget to mention your organisational skills and any experience with Microsoft Word or handling enquiries.
Show Off Your Skills: In your application, be sure to showcase your time management and conflict resolution skills. We’re looking for someone who can handle enquiries calmly and professionally, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our dynamic team. Don’t miss out on this opportunity!
How to prepare for a job interview at Adecco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Assistant. Familiarise yourself with tasks like processing post, managing enquiries, and using Microsoft Word. This will help you demonstrate your enthusiasm and readiness to contribute to the Central Ticket Office.
✨Showcase Your Organisational Skills
During the interview, be prepared to discuss how you manage your time and prioritise tasks. Share specific examples from your past experiences where you successfully handled multiple responsibilities, especially in a busy environment. This will highlight your ability to thrive under pressure.
✨Prepare for Customer Interactions
Since you'll be dealing with public enquiries, think about how you would handle challenging situations. Practice responses to potential scenarios where you need to remain calm and professional. This will show that you're ready to tackle any customer service challenges that come your way.
✨Demonstrate Your IT Proficiency
Make sure to mention your experience with Microsoft Outlook and any other relevant software during the interview. If possible, bring examples of documents you've created or managed. This will reinforce your technical skills and show that you're comfortable with the tools needed for the job.
