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- Tasks: Process customer payments and resolve queries while ensuring top-notch service.
- Company: Join a leading banking institution committed to exceptional customer experiences.
- Benefits: Enjoy a fixed-term contract with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values communication and innovation.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Background checks will be conducted for all hires.
The predicted salary is between 28800 - 43200 £ per year.
Role
Profile
Our client, a leading banking institution, is seeking a skilled Payment Processor to join their team on a fixed-term contract basis. As a Payment Processor, you will play a crucial role in ensuring efficient processing of customer payments while delivering exceptional service that surpasses customer expectations.
Responsibilities:
Skills:
Candidates will need to show evidence of the above in their CV in order to be considered.
If you feel you have the skills and experience and want to hear more about this role \’apply now\’ to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.
We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone\’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
To speak to a recruitment expert please contact
MoreInformation
Payment Processor employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Processor
✨Tip Number 1
Familiarise yourself with the payment processing systems commonly used in banking. Understanding these systems will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Practice your communication skills, especially in handling customer queries. Role-playing different scenarios can help you prepare for real-life interactions and show your ability to resolve issues effectively.
✨Tip Number 3
Network with professionals in the banking sector, particularly those involved in payment processing. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Stay updated on the latest trends and regulations in payment processing. This knowledge will not only enhance your understanding but also position you as a knowledgeable candidate who is ready to adapt to changes.
We think you need these skills to ace Payment Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Payment Processor role. Emphasise your strong communication skills, customer service experience, and any previous roles involving payment processing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to adapt to new processes. Mention specific examples of how you've resolved customer queries in the past and how you can contribute to the team.
Highlight Relevant Skills: In your application, clearly demonstrate your adaptability, attention to detail, and teamwork abilities. Use bullet points to make these skills stand out, ensuring they are easy to read and understand.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Adecco
✨Understand the Payment Processing Procedures
Familiarise yourself with the specific payment processing procedures and rules of the banking institution. This will not only help you answer questions confidently but also demonstrate your commitment to adhering to their standards.
✨Showcase Your Communication Skills
Prepare to discuss examples of how you've effectively communicated with customers in the past. Highlight your ability to resolve queries and maintain professional relationships, as this role heavily relies on strong communication.
✨Demonstrate Adaptability
Be ready to share instances where you've successfully adapted to changes in a work environment. The bank values flexibility, so showing that you can embrace new ideas and processes will set you apart.
✨Highlight Your Customer Service Experience
Prepare to discuss your passion for exceptional customer service. Provide examples of how you've gone above and beyond to exceed customer expectations, as this is a key aspect of the Payment Processor role.
