At a Glance
- Tasks: Support patients by scheduling appointments and ensuring smooth communication with healthcare staff.
- Company: Join a dynamic team dedicated to exceptional patient care in Sutton Coldfield.
- Benefits: Enjoy competitive pay, full-time hours, and ongoing training opportunities.
- Other info: This temporary role starts on August 25, 2025, and offers a chance to grow your career.
- Why this job: Make a real impact on patient experiences in a supportive and fast-paced environment.
- Qualifications: Strong communication skills and a compassionate approach; healthcare experience is a plus.
Job Advert: Patient Coordinator
Location: Sutton Coldfield
Contract Type: Temporary
Hourly Rate: £12.21 - £14.36
Start Date: Monday 25th August
Working Pattern: Full Time - 8am-4pm, 9am-5pm, 10am-6pm
Are you passionate about providing exceptional patient care and support? Do you thrive in a fast-paced environment where your organisational skills can make a real difference? If so, we want you to join our team as a Patient Coordinator!
About the Role:
As a Patient Coordinator, you will play a crucial role in ensuring that our patients receive the highest level of care and support throughout their journey with us. You will be the first point of contact for patients, guiding them through appointments, addressing their concerns, and ensuring a smooth flow of communication between patients and our healthcare professionals.
Key Responsibilities:
Act as a liaison between patients and healthcare staff to facilitate effective communication.
Schedule and confirm appointments, ensuring optimal use of clinic resources.
Assist patients with inquiries, providing clear and accurate information.
Maintain patient records and ensure all data is current and compliant with regulations.
Process patient referrals and follow up on outstanding appointments.
Collaborate with medical staff to ensure that patient needs are met promptly.
Contribute to a positive patient experience by fostering a supportive and welcoming environment.
What We\'re Looking For:
Previous experience in a healthcare environment is preferred, but not mandatory.
Excellent communication skills, both verbal and written.
Strong organisational skills with the ability to multitask effectively.
A compassionate approach to patient care, demonstrating empathy and understanding.
Proficiency in using electronic health records and scheduling software.
Ability to work well under pressure and adapt to changing priorities.
What We Offer:
Competitive hourly rate ranging from £12.21 to £14.36, commensurate with experience.
Full-time hours in a dynamic and rewarding environment.
Opportunity to make a significant impact on patient care.
Supportive team culture with ongoing training and development opportunities.
How to Apply:
If you are ready to take on this exciting challenge and contribute to enhancing patient care, we would love to hear from you! Please submit your CV along with a brief cover letter outlining your relevant experience and why you are the right fit for this role.
Join us in making a difference in the lives of our patients. We can\'t wait to welcome you to our team!
Note: This position is temporary and set to start on August 25, 2025. Please ensure you are available for the entire duration of the contract.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Job Info
Job Title:
Company:
Location:
Birmingham, West Midlands
Posted:
Aug 20th 2025
Closes:
Sep 20th 2025
Sector:
Administration
Contract:
Temporary
Hours:
Full Time
Welcome to Fresh Jobs the place to find the freshest job vacancies and career advice.
#J-18808-LjbffrPatient Admin Assistant in Birmingham employer: Adecco
At Adecco, we pride ourselves on being an exceptional employer, offering a supportive team culture and competitive hourly rates for our Patient Admin Assistants in Sutton Coldfield. Our commitment to employee growth is evident through ongoing training opportunities, allowing you to thrive in a dynamic environment while making a meaningful impact on patient care. Join us and be part of a compassionate team dedicated to enhancing the lives of our patients.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Admin Assistant in Birmingham
✨Tip Number 1
Familiarise yourself with the healthcare environment, especially the role of a Patient Coordinator. Understanding the daily challenges and responsibilities can help you speak confidently about how you can contribute to the team.
✨Tip Number 2
Practice your communication skills, as they are crucial for this role. Consider role-playing scenarios where you interact with patients or healthcare staff to enhance your ability to convey information clearly and empathetically.
✨Tip Number 3
Get comfortable with electronic health records and scheduling software. If you have access to similar tools, spend some time learning their features, as this will demonstrate your readiness to adapt quickly in the role.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule for patient appointments. This will not only help you understand the logistics involved but also give you a practical example to discuss during your interview.
We think you need these skills to ace Patient Admin Assistant in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in healthcare or administration. Emphasise your organisational skills and any previous roles where you provided patient care or support.
Craft a Compelling Cover Letter:In your cover letter, explain why you're passionate about patient care and how your skills align with the responsibilities of a Patient Coordinator. Use specific examples to demonstrate your communication and organisational abilities.
Highlight Relevant Skills:Clearly outline your communication skills, ability to multitask, and proficiency with electronic health records or scheduling software. These are key attributes for the role and should be prominently featured in your application.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a healthcare setting.
How to prepare for a job interview at Adecco
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for providing exceptional patient care during the interview. Share any relevant experiences where you went above and beyond to support patients, as this will demonstrate your commitment to the role.
✨Highlight Your Organisational Skills
As a Patient Admin Assistant, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or schedules in previous roles, showcasing your ability to thrive in a fast-paced environment.
✨Demonstrate Effective Communication
Since you'll be the first point of contact for patients, it's important to showcase your communication skills. Practice articulating your thoughts clearly and concisely, and consider preparing answers to common questions about handling patient inquiries or concerns.
✨Familiarise Yourself with Electronic Health Records
Proficiency in using electronic health records and scheduling software is essential for this role. If you have experience with similar systems, be ready to discuss it. If not, do some research on common software used in healthcare settings to show your willingness to learn.
