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- Tasks: Support police forces by refreshing laptops and enhancing device management.
- Company: Join Adecco, a leader in inclusive recruitment and community service.
- Benefits: Competitive daily rate, flexible hours, and a chance to make a difference.
- Why this job: Be part of a vital mission while working with the latest technology.
- Qualifications: Experience with MEM/Intune and strong customer service skills required.
- Other info: Dynamic role with opportunities for growth and collaboration across multiple sites.
The predicted salary is between 20000 - 30000 £ per year.
Adecco are pleased to be recruiting for a MEM Laptop Refresh Engineer to work within the Thames Valley Police Force. Are you ready to play a crucial role in enhancing the technological landscape of public services? Our client is seeking a dynamic MEM Laptop Refresh Engineer to support Thames Valley Police and Hampshire Constabulary in transitioning to a modern device management model. If you have a passion for technology and a knack for customer service, this temporary position might be the perfect fit for you!
Contract Details:
- Contract: Temporary ongoing
- Working hours: 09:30 - 16:30, 37 hours per week Monday to Friday
- Salary: 250 per day Umbrella
Security / Vetting Requirements:
Must pass police vetting to NPPV2 from TVP; you will need to have been within the UK continually for a minimum of 3 years.
Role Overview:
As a MEM Laptop Refresh Engineer, you will be instrumental in migrating laptops from SCCM Device Management with Office 2016 to Microsoft Endpoint Manager (MEM), Intune, and Office 365. Your efforts will ensure that officers and staff have the tools they need to perform their duties effectively.
Key Responsibilities:
- Collaborate in teams of two across multiple police sites in the Hampshire and Thames Valley region.
- Manage daily appointments and site visits using the in-house booking system.
- Assist users by:
- Swapping legacy laptops for new MEM-based devices, ensuring smooth enrolment and first login.
- Wiping and re-enrolling existing devices that meet hardware specifications.
- Ensuring users complete the minimum handover checklist, including mandatory software installations and OneDrive syncing.
Skills & Experience Requirements:
- Experience with MEM/Intune, SCCM, Azure AD, or Windows Autopilot.
- Strong understanding of modern device management principles.
- Excellent customer service and communication skills.
- Ability to work onsite across multiple locations.
- Full UK driving licence is essential.
- Ability to lift and transport laptop stock.
- Comfortable working in varied police environments (stations, offices, operational sites).
If you're excited to contribute to a vital mission and have the skills we're looking for, we'd love to hear from you! Apply now and become a part of a team that values innovation, collaboration, and community service. Join us in making a difference!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
MEM Laptop Refresh Engineer in Oxford employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MEM Laptop Refresh Engineer in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in public services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with MEM/Intune or SCCM, don’t just mention it—demonstrate it. Bring examples of how you've tackled similar challenges in past roles during interviews.
✨Tip Number 3
Be ready for hands-on tasks! Since this role involves swapping laptops and troubleshooting, be prepared to showcase your technical skills on the spot. Practice common scenarios so you can impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace MEM Laptop Refresh Engineer in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MEM, Intune, and any relevant tech skills. We want to see how your background fits the role of a Laptop Refresh Engineer, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and customer service. Let us know why you’re excited about working with Thames Valley Police and how you can contribute to their mission.
Showcase Your Customer Service Skills: As a MEM Laptop Refresh Engineer, you'll be interacting with users regularly. Highlight any previous experience where you've provided excellent customer service or support. We love candidates who can communicate effectively and make users feel at ease!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you in the running for this exciting opportunity!
How to prepare for a job interview at Adecco
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MEM, Intune, and SCCM. Be ready to discuss how you've used these technologies in the past and how they can benefit the police force. Showing that you understand modern device management principles will definitely impress.
✨Show Off Your Customer Service Skills
As a MEM Laptop Refresh Engineer, you'll be interacting with users regularly. Prepare examples of how you've provided excellent customer service in previous roles. Highlight your communication skills and how you handle troubleshooting with patience and clarity.
✨Familiarise Yourself with the Role's Responsibilities
Read through the job description carefully and think about how your experience aligns with the key responsibilities. Be ready to discuss how you would manage daily appointments, handle laptop stock, and ensure smooth enrolment for users. This shows you're proactive and understand what the job entails.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the technology stack they use, or how success is measured in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
