Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, resolve queries, and book appointments for sales reps.
- Company: Join a dynamic team at Adecco, a leader in recruitment and staffing.
- Benefits: Earn competitive pay from £12 to £14 with full-time hours and no commuting hassle.
- Other info: Adecco values diversity and offers support for all candidates.
- Why this job: Perfect for outgoing individuals who love customer interaction and teamwork.
- Qualifications: Strong communication skills; previous experience is a plus but not required.
Engage with customers over the phone, providing outstanding service and resolving queries or concerns.
Book appointments for sales representatives to attend site visits.
Build strong relationships with customers, ensuring their needs and expectations are met.
Work collaboratively within a team to achieve targets and deliver excellent service.
Use excellent communication skills to convey information effectively and professionally.
What's in it for you:
- Competitive hourly rates from £12 to £14.
- Full-time working hours, providing stability and consistency.
- No driving required, saving time and money on commuting.
What we're looking for:
- Excellent communication skills and ability to build rapport with customers.
- Positive attitude and passion for delivering exceptional customer service.
- Ability to work in a fast-paced environment and meet targets.
- Previous customer service experience is preferred but not essential.
If you are outgoing and enthusiastic, thriving in customer-focused roles, we want to hear from you! Apply now to join our client's dynamic team and advance your customer service career.
Adecco is a disability-confident employer committed to inclusive and accessible recruitment. If you need reasonable adjustments, please let us know. We are dedicated to supporting candidates of all backgrounds and abilities.
Adecco acts as an employment agency for permanent roles and as an employment business for temporary staffing. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Outbound Customer Service Advisors / Telemarketing Executive employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Customer Service Advisors / Telemarketing Executive
✨Tip Number 1
Familiarise yourself with common customer service scenarios and practice your responses. This will help you feel more confident during the interview when discussing how you would handle various situations.
✨Tip Number 2
Research the company and its values. Understanding what they stand for will allow you to tailor your conversation and demonstrate how your personal values align with theirs, making you a more attractive candidate.
✨Tip Number 3
Prepare examples from your past experiences that showcase your communication skills and ability to build rapport. Being able to share specific stories will make your application stand out and show your suitability for the role.
✨Tip Number 4
Practice active listening techniques. During the interview, showing that you can listen attentively and respond appropriately will highlight your customer service skills and your ability to engage effectively with clients.
We think you need these skills to ace Outbound Customer Service Advisors / Telemarketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or telemarketing. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention specific examples of how you've successfully engaged with customers in the past.
Highlight Soft Skills: Emphasise your ability to build rapport and work collaboratively within a team. These soft skills are crucial for the Outbound Customer Service Advisor role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adecco
✨Showcase Your Communication Skills
As an Outbound Customer Service Advisor, your ability to communicate effectively is crucial. During the interview, demonstrate your verbal skills by speaking clearly and confidently. Use examples from past experiences where you successfully resolved customer queries or built rapport.
✨Highlight Your Customer Service Experience
Even if you don't have direct experience in customer service, think about any roles where you've interacted with customers or clients. Share these experiences and focus on how you handled challenges and ensured customer satisfaction.
✨Prepare for Role-Playing Scenarios
Interviews for customer service positions often include role-playing exercises. Be ready to engage in a mock call where you might need to handle a difficult customer. Practice staying calm, listening actively, and providing solutions.
✨Express Your Enthusiasm
Employers are looking for candidates who are passionate about customer service. Make sure to convey your enthusiasm for the role and the company during the interview. Share why you enjoy helping customers and how you thrive in a fast-paced environment.