At a Glance
- Tasks: Support workers, manage staffing, and ensure smooth operations on site.
- Company: Join a friendly team in Petersfield with a focus on people.
- Benefits: Earn £13.02 per hour with full training and career development opportunities.
- Other info: No recruitment experience needed; just bring your enthusiasm!
- Why this job: Perfect for those who love helping others and want to learn new skills.
- Qualifications: Great customer service skills and a positive attitude are key.
The predicted salary is between 13.02 - 13.02 £ per hour.
Location: Petersfield
Pay: £13.02 per hour
Type: Full-Time, Ongoing Temporary Position
Hours: Monday to Friday 37.5 hours (working hours to be discussed)
Looking for a people-focused role where no two days are the same? We're looking for a friendly, organised and proactive individual to join our team as an Onsite Workforce Coordinator in Petersfield. You do not need recruitment experience. We're looking for someone with great customer service skills, strong administration abilities and a positive attitude. If you enjoy helping people, keeping organised and building relationships, we'd love to hear from you. Full training will be provided, making this a fantastic opportunity for someone looking to develop new skills and build a long-term career.
What You'll Be Doing
- You'll be the main point of contact for our workforce, ensuring workers feel supported and operations run smoothly.
- Welcoming and supporting workers on site
- Building positive relationships with employees and site management
- Booking interviews and assessments
- Keeping accurate records and updating systems
- Processing timesheets and payroll information
- Managing staffing levels and shift bookings
- Responding to worker queries and providing excellent customer service
- Completing general administration tasks
- Supporting workforce planning and daily operational requirements
- Working closely with site management to ensure staffing needs are met
What We're Looking For
- We're more interested in your attitude and people skills than recruitment experience.
- Customer service, administration, retail, hospitality, office support or coordinator experience
- Strong communication skills and confidence speaking with people
- Good organisational skills and attention to detail
- Basic Microsoft Office skills, including Outlook and Excel
- The ability to multitask and work in a busy environment
- A positive, can-do attitude
- A willingness to learn and develop new skills
What's In It For You?
- £13.02 per hour
- Monday to Friday working pattern
- Full training provided
- Supportive and friendly team
- Long-term opportunity with potential for career development
- A varied role combining customer service, administration and people support
- The chance to learn recruitment and workforce management skills
Interested? If you're organised, enjoy working with people and are looking for a role where you can learn and develop, we'd love to hear from you.
Onsite Workforce Coordinator employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Workforce Coordinator
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Adecco. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Adecco before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Onsite Workforce Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Adecco:Your cover letter is your chance to shine! Tell us why you want to work at Adecco specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Adecco!
How to prepare for a job interview at Adecco
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
