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For Companies At a Glance
- Tasks: Support daily office operations and provide excellent customer service.
- Company: Join a dynamic team in West Hull with a focus on collaboration.
- Benefits: Earn £12.71 per hour with free parking and a supportive work environment.
- Other info: Fast-paced office environment with opportunities to learn and grow.
- Why this job: Be the first point of contact and make a real difference in customer experiences.
- Qualifications: Previous customer service experience and strong organisational skills required.
The predicted salary is between 26400 - 26400 £ per year.
Location: West Hull
Hours: Monday to Friday, 8:30am - 5:00pm
Pay: £12.71 per hour
The Role
As an Office Support Administrator, you will play a vital role in the smooth day‑to‑day running of the office. You’ll be the first point of contact for customers, handling enquiries with confidence and professionalism, while also supporting administrative and billing‑related processes. This is a varied and hands‑on role that would suit someone organised, proactive, and comfortable juggling multiple tasks.
Key Responsibilities
- Managing a busy inbox and responding to customer queries by email and phone
- Providing excellent customer service and resolving issues in a timely manner
- Updating customer records and processing administrative documentation
- Supporting billing and invoicing processes (billing experience beneficial but not essential)
- Chasing information, paperwork, or outstanding queries as required
- Liaising with internal departments to ensure smooth service delivery
- General office administration including data entry, filing, and reporting
About You
- Have previous customer service experience (essential)
- Be confident communicating with customers in a professional manner
- Have strong organisational skills and excellent attention to detail
- Be comfortable working in an office‑based, fast‑paced environment
- Have good IT skills and a willingness to learn new systems
- Have billing or accounts experience (beneficial but not essential)
Working Pattern
Full‑time, office‑based role Monday to Friday, 8:30am - 5:00pm Based in West Hull, with free parking available.
Office Support - MK050 employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Support - MK050
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings in one place.
We think you need these skills to ace Office Support - MK050
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Support role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your organisational skills and how you handle multiple tasks like a pro. We love a bit of personality!
Show Off Your Communication Skills: Since you'll be the first point of contact for customers, it's crucial to demonstrate your communication skills in your application. Use clear and professional language, and don’t shy away from showcasing your confidence!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Adecco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Support Administrator role. Familiarise yourself with the key responsibilities like managing customer queries and supporting billing processes. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Customer Service Skills
Since previous customer service experience is essential, prepare examples of how you've handled customer enquiries in the past. Think about specific situations where you resolved issues or provided excellent service, as this will showcase your ability to communicate professionally.
✨Organisational Skills are Key
This role requires strong organisational skills, so be ready to discuss how you manage multiple tasks effectively. You could mention tools or methods you use to stay organised, such as prioritising tasks or using digital tools for tracking your workload.
✨Be Ready to Learn
The job mentions a willingness to learn new systems, so express your eagerness to adapt and grow. Share any experiences where you quickly picked up new software or processes, as this will show that you're proactive and ready to tackle challenges head-on.