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- Tasks: Coordinate service and maintenance visits, ensuring customers receive timely updates and support.
- Company: Join a dynamic team at Adecco, a leader in recruitment.
- Benefits: Enjoy competitive pay, annual leave, and perks like discount vouchers.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference by ensuring customer satisfaction and smooth operations.
- Qualifications: Experience in service coordination and strong organisational skills are a plus.
The predicted salary is between 28000 - 30000 £ per year.
Location: Northwich
Working schedule: Monday to Friday, 8am - 5pm
Rate of pay: £13.50ph
Contract type: Temporary for up to 3 months
Adecco are looking for an organised and customer-focused Service & Maintenance Coordinator to join our client's team in Northwich on a temporary basis. This role is key to ensuring customers receive timely service and repairs, while supporting engineers with accurate documentation and quotations.
Key Responsibilities- Plan and schedule service and maintenance visits for customers
- Act as the main point of contact for customers regarding visit dates, progress, and updates
- Process and manage engineer documentation, ensuring accuracy and compliance
- Provide repair quotations where required
- Coordinate repairs, parts, and follow-up work efficiently
- Maintain accurate records within internal systems and CRM
- Work closely with engineering and service teams to ensure smooth operations
- Previous experience in service coordination, maintenance planning, or administration including quoting/pricing repairs and sales (desirable)
- Confident user in Office 365 with at least beginner experience in Microsoft Excel
- Experience using a CRM, possessing strong data entry skills
- Strong organisational and time-management skills
- Confident communicating with customers and internal teams
- Ability to work to own initiative and confidence in decision making
- Good attention to detail and problem-solving ability
If this role is of interest to you, please apply with your most up to date CV!
Why Adecco:- Annual leave entitlement
- Perks at work - discount vouchers and points to spend
- Support program with 24/7 helpline
- Eye care vouchers
- Competitive pension scheme
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Service and Maintenance Coordinator in Northwich employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Maintenance Coordinator in Northwich
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for organised and customer-focused individuals like you!
We think you need these skills to ace Service and Maintenance Coordinator in Northwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service coordination and maintenance planning. We want to see how your skills match the key responsibilities listed in the job description.
Show Off Your Organisational Skills: Since this role is all about keeping things organised, give us examples of how you've successfully managed schedules or documentation in the past. We love a good story!
Be Customer-Focused: In your application, emphasise your ability to communicate effectively with customers. Share any experiences where you’ve gone above and beyond to ensure customer satisfaction – it’ll make you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service and Maintenance Coordinator. Familiarise yourself with planning and scheduling service visits, managing documentation, and providing quotations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss specific examples from your past experiences. Think about times when you successfully managed multiple tasks or coordinated projects. Highlight how you kept everything on track and met deadlines, as this will demonstrate your suitability for the position.
✨Brush Up on Your Tech Skills
As a Service and Maintenance Coordinator, you'll need to be comfortable using Office 365 and CRM systems. If you have experience with Microsoft Excel, be ready to talk about it. You might even want to mention any specific functions or features you’re familiar with, as this shows you can handle the technical aspects of the job.
✨Prepare for Customer Interaction
This role involves a lot of communication with customers, so think about how you would handle various scenarios. Prepare to discuss how you would keep customers informed about service updates or manage any issues that arise. Showing that you can communicate effectively and maintain a positive relationship with clients will set you apart.