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- Tasks: Support customer orders from receipt to installation, ensuring smooth operations.
- Company: Join a dynamic team at Adecco in Northwich.
- Benefits: Enjoy competitive pay, annual leave, and perks like discount vouchers.
- Other info: Temporary role with potential for growth in a fast-paced environment.
- Why this job: Make a real difference by coordinating projects and liaising with customers.
- Qualifications: Strong organisational skills and experience in customer service or administration.
The predicted salary is between 28000 - 28000 £ per year.
Location: Northwich
Contract type: Temporary for up to 3 months
Working schedule: Monday - Friday (Office based)
Hours: 8am - 5pm
Rate of pay: £13.50ph
Adecco are recruiting for an experienced Customer Service Administrator to support our client based in Northwich on a temporary basis for up to 3 months. The successful candidate will support operations from order receipt through to installation and completion, liaising with customers, internal teams, and field engineers to ensure accurate documentation and smooth scheduling for seamless delivery and installation.
Key responsibilities:
- Process customer orders accurately, ensuring all documentation and specifications are complete
- Raise works orders and job packs using internal systems (Sales Logic / Job Logic)
- Track orders through the manufacturing process and liaise with the factory on production timelines and material availability
- Plan, schedule, and coordinate field engineers' workloads and site visits
- Prepare job sheets, installation packs, and supporting documentation
- Support contract administration, procurement activities, and project milestones
- Maintain accurate project and compliance records, including RAMS and permits
- Act as a main point of contact for customers, providing updates on order status and installation dates
- Communicate effectively with Sales, Manufacturing, Finance, and Operations teams
What we are looking for:
- Highly organised with excellent attention to detail
- Strong administrative and coordination skills in a fast-paced environment
- Confident communicator, comfortable liaising with customers and internal stakeholders
- Able to manage multiple priorities while meeting deadlines
- Proficient in using internal systems and standard Microsoft Office applications
- Previous experience in order processing, project coordination, manufacturing, or engineering environments is desirable
If this role is of interest to you, please apply with your most up to date CV!
Why Adecco:
- Annual leave entitlement
- Perks at work - discount vouchers and points to spend
- Support program with 24/7 helpline
- Eye care vouchers
- Competitive pension scheme
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Administrator in Northwich employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Northwich
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and helps you figure out if the role is right for you too. Plus, it’s a great way to stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’ve got loads of resources to help you ace the process and land that Customer Service Administrator role!
We think you need these skills to ace Customer Service Administrator in Northwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the key responsibilities listed in the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Keep it friendly and professional, and don’t forget to mention your enthusiasm for working with us at StudySmarter.
Show Off Your Skills: In your application, highlight your organisational skills and attention to detail. We love candidates who can juggle multiple tasks while keeping everything on track, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with order processing, project coordination, and the specific systems mentioned in the job description, like Sales Logic and Job Logic.
✨Show Off Your Organisational Skills
During the interview, highlight your ability to manage multiple priorities and stay organised. Prepare examples from your past experiences where you successfully coordinated tasks or handled tight deadlines, as this is crucial for the role.
✨Communicate Clearly and Confidently
As a Customer Service Administrator, you'll be the main point of contact for customers. Practice clear and confident communication during your interview. Be ready to discuss how you've effectively liaised with different teams and kept customers updated in previous roles.
✨Prepare Questions to Ask
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Consider asking about team dynamics or how success is measured in this position.