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- Tasks: Deliver exceptional customer service and resolve issues via phone, email, and chat.
- Company: Leading global organisation with a supportive culture.
- Benefits: Flexible shifts, bonus opportunities, and potential for permanent growth.
- Other info: Great opportunity for career advancement in a thriving company.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in multi-channel environments and strong communication skills.
The predicted salary is between 24000 - 36000 £ per year.
A leading global organisation is seeking a Customer Service Advisor for weekends and evenings. The role involves delivering exceptional service, resolving customer issues across phone, email, and chat, and identifying sales leads.
Candidates should have experience in a multi-channel environment and excellent communication skills. There are flexible shifts and opportunities for bonuses. This position offers potential for permanent growth within a supportive company.
Weekend & Evening Customer Service Advisor (Temp to Perm) in Northampton employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend & Evening Customer Service Advisor (Temp to Perm) in Northampton
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with customers via phone, email, and chat, it’s crucial to be clear and confident. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you resolved customer issues effectively. This will demonstrate your ability to handle challenges in a multi-channel environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Weekend & Evening Customer Service Advisor (Temp to Perm) in Northampton
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about delivering exceptional service, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively resolve customer issues.
Tailor Your Experience: We want to see how your past experience fits with our multi-channel environment. Be specific about your previous roles and how they relate to handling customer queries via phone, email, and chat.
Highlight Your Flexibility: As this position involves weekend and evening shifts, let us know about your availability. Mention any previous experience working flexible hours to show that you're ready to jump in when needed.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Adecco
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Multi-Channel Experience
Since the role requires experience in a multi-channel environment, be ready to discuss specific examples from your past roles. Highlight how you've successfully handled customer queries across different platforms like phone, email, and chat, and how you adapted your communication style for each.
✨Prepare for Common Customer Scenarios
Think about common customer service scenarios and how you would handle them. Be prepared to demonstrate your problem-solving skills and ability to remain calm under pressure. Practising these responses can help you feel more confident during the interview.
✨Express Your Interest in Growth Opportunities
This position offers potential for permanent growth, so make sure to express your enthusiasm for developing within the company. Talk about your career aspirations and how you see yourself contributing to the team long-term. This shows that you're not just looking for a temporary gig!