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- Tasks: Deliver 5-star support and empower partners with hands-on assistance.
- Company: Dynamic team focused on creating positive experiences for drivers.
- Benefits: Competitive hourly rate, potential for extension, and a supportive work environment.
- Why this job: Join us to make a real difference in people's lives every day.
- Qualifications: Strong communication skills and experience in customer service or retail.
- Other info: Exciting opportunity with travel to vibrant locations like Brighton and Portsmouth.
The predicted salary is between 11 - 16 £ per hour.
Are you a people person with a passion for helping others? Do you thrive in fast-paced environments and enjoy face-to-face interactions? If so, we have the perfect opportunity for you!
Contract length: 3 months, potential extension
Hourly Rate: £13.90
Working Pattern: Monday - Friday 9am - 5:30pm
Location: Southampton, with frequent travel to Brighton and Portsmouth
We are seeking an enthusiastic individual to join our team and help build our in-person support hub. As a Customer Service Expert, you will play a vital role in empowering our partners and ensuring they have everything they need to succeed!
Who You Are:
- A communication superstar with strong problem-solving skills
- Comfortable with in-person interactions and providing hands-on support
- Experienced in retail or customer service environments
- Passionate about helping others and dedicated to creating a positive experience
- A quick thinker who knows where to find answers when needed
- Personable, organised, and patient-ready to teach and guide
What You'll Do:
- Deliver exceptional, 5-star support to our partners
- Resolve issues and answer questions with confidence
- Promote the brand and get drivers excited about their journey
- Stay updated on company processes and tools to provide the best support
- Collaborate with the Operations team to streamline procedures
If you're self-motivated, a great team player, and an advocate for our mission, we want to hear from you! Join us in creating an empowering experience for our driver partners and help them grow their business.
Ready to take the next step? Apply now and let's make a difference together! Your journey starts here.
In-person Customer Service Expert in Northam employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-person Customer Service Expert in Northam
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about in-person interactions, try role-playing with a friend or family member. This will help you feel more confident and ready to tackle any questions or scenarios that come your way.
✨Tip Number 3
Dress the part! First impressions matter, especially in customer service. Make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace In-person Customer Service Expert in Northam
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We want to see that you're not just looking for a job, but that you genuinely care about providing exceptional support to our partners.
Tailor Your CV: Make sure your CV highlights your experience in customer service or retail. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your skills!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've resolved issues or created positive experiences for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its mission. Understand what they do and how they support their partners. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Customer Service Expert, your ability to connect with people is key. Prepare examples from your past experiences where you’ve successfully resolved issues or provided exceptional service. This will demonstrate your communication skills and problem-solving abilities.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice handling common customer service situations, as this will showcase your quick thinking and ability to provide hands-on support. It’s a great way to illustrate how you’d handle real-life challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
