At a Glance
- Tasks: Lead business analysis for a new Social Care Case Management System implementation.
- Company: Join a dynamic team in Newham with a focus on social care services.
- Benefits: Competitive daily rate, hybrid working, and potential for contract extension.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real difference in social care while developing your analytical skills.
- Qualifications: Experience in business analysis and understanding of social care services required.
Rate: 450 - 500 per day (Umbrella)
Location: Newham (Hybrid working available)
Contract: Interim, 6 months initially with view for further extension thereafter (up to 1 year possibly longer)
Overview
Our client is recruiting for two Senior Business Analysts - one to support the Adult Social Care team and one for the Children's Services team. They are commencing a procurement for a new Social Care Case Management System and are seeking experienced Business Analysts to join the implementation programme. These roles will be critical in shaping processes, capturing requirements, and supporting the successful delivery of the system across both service areas.
Key Responsibilities
- Lead business analysis activity for the Social Care Case Management System implementation, ensuring service requirements are clearly defined, validated and aligned to programme objectives.
- Review current processes and identify areas for improvement to support service transformation and system optimisation.
- Work with operational, practice, commissioning, finance, digital and data teams to understand current processes, pain points and opportunities for improvement.
- Translate business needs into clear requirements, user stories, process maps and functional specifications to support solution design and delivery.
- Support design decisions by assessing business, process, data and reporting impacts, ensuring solutions are practical, compliant and user‑centred.
- Build strong relationships with stakeholders, suppliers and project team members to support delivery and adoption.
- Support implementation activities including testing, data migration readiness, training inputs and business readiness.
Job Context
- Reporting into the relevant Programme or Project Lead for the implementation workstream.
- Working closely with service leads across Adults' and Children's Social Care, digital and data teams, suppliers and wider programme stakeholders.
- Supporting delivery across the full lifecycle: discovery, design, build, testing, deployment and transition to business-as-usual.
- Operating within governance, policy, data protection and regulatory frameworks relevant to social care.
- Managing competing priorities and engaging a wide range of stakeholders across the organisation.
- Supporting identification of process, data, reporting and integration requirements.
Key Tasks & Accountabilities
- Elicit, document and manage business requirements, ensuring full traceability from business need through to delivery.
- Analyse current and future state processes and produce detailed process maps, gap analyses and recommendations.
- Facilitate workshops, interviews and stakeholder sessions to validate requirements and support decision‑making.
- Work with suppliers and internal teams to translate requirements into functional and non‑functional specifications.
- Support data migration and reporting by identifying data requirements, dependencies and quality considerations.
- Define acceptance criteria, test scenarios and scripts; support and lead user acceptance testing (UAT).
- Assess change impacts and support implementation, training and business readiness activities.
- Produce high‑quality documentation including requirements packs, process maps, options appraisals and governance papers.
- Support management of risks, issues, dependencies and actions across the business analysis workstream.
- Undertake additional duties as required within the scope of the role.
Person Specification
Knowledge
- Strong understanding of business analysis methodologies, requirements gathering and process mapping.
- Understanding of social care services (Adults' and/or Children's) within a local authority setting.
- Awareness of data protection, information governance and confidentiality requirements.
- Understanding of system implementation lifecycles.
- Previous experience working with Liquid Logic or Mosaic (highly desirable).
Experience
- Proven experience delivering business analysis within complex transformation or system implementation programmes.
- Experience gathering and documenting business, functional and non‑functional requirements.
- Strong process mapping and service redesign experience.
- Experience supporting testing activities including UAT and defect resolution.
- Experience producing high‑quality documentation for varied audiences.
- Experience working within social care or local government environments.
Skills & Abilities
- Strong analytical and problem‑solving capability.
- Excellent stakeholder engagement and workshop facilitation skills.
- Ability to use process mapping tools such as MS Visio.
- Strong communication and documentation skills.
- Ability to influence across operational, technical and senior stakeholders.
- Ability to manage competing priorities and deliver to deadlines.
- Proactive, adaptable and detail‑oriented approach.
Additional Information
- Hybrid working is available, with an expectation of on‑site presence in Newham as required.
- Flexibility may be required to support programme delivery, workshops and implementation activity.
Senior Business Analyst in North East employer: Adecco
Join a forward-thinking organisation in Newham as a Senior Business Analyst, where you will play a pivotal role in transforming social care services. With a strong emphasis on employee growth and a collaborative work culture, this interim position offers hybrid working flexibility and the opportunity to make a meaningful impact on both Adult and Children's Services. Benefit from competitive rates and the chance to engage with diverse stakeholders while contributing to vital system implementations that enhance community welfare.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for a Senior Business Analyst role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of business analysis methodologies and social care services. Be ready to discuss how you've tackled complex transformation projects in the past, as this will show you're the right fit for the job.
✨Tip Number 3
Don’t forget to showcase your process mapping skills! Bring examples of your work to interviews, especially if you've used tools like MS Visio. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Senior Business Analyst in North East
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in business analysis, especially in social care. We want to see how your skills align with the specific requirements of the role.
Showcase Your Process Mapping Skills:Since process mapping is a key part of this role, include examples of your previous work in this area. We love seeing clear, detailed process maps that demonstrate your analytical abilities.
Engage with Stakeholders:Highlight your experience in stakeholder engagement and workshop facilitation. We’re looking for someone who can build strong relationships, so share any relevant examples that showcase your communication skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Adecco
✨Know Your Business Analysis Methodologies
Brush up on your understanding of business analysis methodologies, especially those relevant to social care services. Be ready to discuss how you've applied these methodologies in past projects, particularly in complex transformation or system implementation programmes.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples that highlight your ability to engage with a variety of stakeholders. Think about times when you facilitated workshops or sessions to validate requirements and how you managed competing priorities while keeping everyone aligned.
✨Demonstrate Process Mapping Expertise
Familiarise yourself with process mapping tools like MS Visio. Be prepared to discuss your experience in producing detailed process maps and gap analyses, and how these contributed to service redesign and optimisation in previous roles.
✨Prepare for User Acceptance Testing (UAT)
Since UAT is a key part of the role, come equipped with examples of how you've supported testing activities in the past. Discuss your approach to defining acceptance criteria and test scenarios, and how you resolved defects during the testing phase.
