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- Tasks: Guide customers through home and motor claims with care and empathy.
- Company: Join Adecco, a leader in customer service excellence.
- Benefits: Competitive salary, annual bonus, generous leave, and health support.
- Other info: Enjoy hybrid working opportunities after 6 months of competence.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: 6 months of customer service experience and strong communication skills.
The predicted salary is between 26200 - 27000 £ per year.
Adecco is recruiting Claims Handlers for the Longbenton site in Newcastle upon Tyne. In this role, you'll guide customers through home and motor claims, providing exceptional service while assessing each case with care and empathy.
Candidates must have a minimum of 6 months' customer service experience, with strong communication and technical skills.
The position offers a competitive salary of £26,200 - £27,000 plus annual bonus, with opportunities for hybrid working after 6 months of competence. Benefits include generous leave and health support.
Claims Handler - Empathetic Customer Care Advocate (Hybrid) in Newcastle upon Tyne employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler - Empathetic Customer Care Advocate (Hybrid) in Newcastle upon Tyne
✨Tip Number 1
Make sure to research the company and its values before your interview. Understanding what they stand for will help you connect your experience with their mission, especially in a role that requires empathy and customer care.
✨Tip Number 2
Practice your communication skills! Since this role is all about guiding customers through claims, being able to articulate your thoughts clearly and empathetically will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've handled difficult customer situations in the past. This will show your potential employer that you have the experience and skills needed to excel as a Claims Handler.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that job.
We think you need these skills to ace Claims Handler - Empathetic Customer Care Advocate (Hybrid) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight your ability to connect with customers. We want to see how you’ve handled situations with care and understanding in your previous roles.
Tailor Your Experience: Don’t just list your past jobs; relate them to the Claims Handler role. We’re looking for candidates with customer service experience, so showcase how your skills align with what we need.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Adecco
✨Show Your Empathy
As a Claims Handler, empathy is key. Prepare examples from your past customer service experience where you demonstrated understanding and care for a customer's situation. This will show that you can connect with clients on a personal level.
✨Brush Up on Technical Skills
Make sure you're familiar with the technical aspects of claims handling. Review common processes and tools used in the industry. Being able to discuss these confidently will impress the interviewers and show you're ready for the role.
✨Practice Your Communication
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with explaining complex ideas simply.
✨Research Adecco and the Role
Take some time to learn about Adecco and their values, especially regarding customer care. Understanding their approach will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.