Customer Service Lead β€” Impactful Support & Mentoring in Newbury

Customer Service Lead β€” Impactful Support & Mentoring in Newbury

Newbury Full-Time No working from home possible
Adecco

At a Glance

  • Tasks: Lead a team to provide exceptional customer service and mentor colleagues.
  • Company: Join Adecco, a leader in impactful support and mentoring.
  • Benefits: Gain valuable experience, develop leadership skills, and enjoy a supportive work environment.
  • Other info: Opportunity for growth in a dynamic and supportive team.
  • Why this job: Make a difference by guiding your team and enhancing customer satisfaction.
  • Qualifications: Experience in customer service and strong communication skills required.

Adecco is seeking a Customer Service Lead Specialist for our site in Newbury on a temporary ongoing basis. The role covers managing service requests, supervising contracts, and mentoring team members to ensure efficient, high-quality support.

The position requiresexperience in customer service, strong communication, and proficiency with ERP systems and Microsoft Office. The team aims to deliver timely responses to inquiries while maintaining high standards of service.

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Customer Service Lead β€” Impactful Support & Mentoring in Newbury employer: Adecco

Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.

Adecco

Contact Details:

Adecco Recruitment Team

We think you need these skills to ace Customer Service Lead β€” Impactful Support & Mentoring in Newbury

Customer Service Experience
Communication Skills
Mentoring
Supervisory Skills
Service Request Management
ERP Systems Proficiency
Microsoft Office Proficiency