At a Glance
- Tasks: Troubleshoot and resolve network incidents while managing major incidents effectively.
- Company: Dynamic tech company in Bracknell with a hybrid work model.
- Benefits: Competitive hourly rate, flexible working, and opportunities for professional growth.
- Other info: 12-month contract with potential for career advancement in a fast-paced environment.
- Why this job: Join a team where your skills will directly impact network performance and reliability.
- Qualifications: Experience with Cisco and network management systems is essential.
The predicted salary is between 45000 - 50000 £ per year.
Rate - 58 (an hour)
Location - Bracknell (Hybrid)
Duration - 12 Months (Initially)
Ir35 - Inside (Must use an umbrella company)
What will you do:
- Provide triage, analysis, and resolution of network incidents
- End-to-end incident management, bringing in additional skilled resources as required
- Engage or defer to other technical teams as required in resolution of incidents
- Act as major incident manager (MIM) when incident impact warrants it
- Provide timely updates to stakeholders or incident manager during incidents
- Hands on troubleshooting and configuration of networking equipment including Cisco, Meraki, and others as required
- Participate in global on-call rotation, including some weekend requirements
- Leverage network management systems (NMS) to understand issues and pinpoint where the problem likely is and the impact it is causing
- Collect packet captures as necessary; perform initial diagnosis of output where possible
- Interface with local contacts and service providers as needed to resolve site connectivity, hardware, service issues; hold providers accountable to SLAs
- Proactively identify, engage, and act on situations where things could be better
- Continually evaluate network capacity and performance; make recommendations for design changes as appropriate
- Assist with on-going maintenance of CMDB information and updates of our internal Knowledge Base
- Fulfillment of DNS/DHCP requests
Network Engineer (Cisco) employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
We think you need these skills to ace Network Engineer (Cisco)
Network Incident Management
Cisco Networking
Meraki Configuration
Troubleshooting Skills
Packet Capture Analysis
Stakeholder Communication
Service Level Agreement (SLA) Management
