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- Tasks: Support police forces by refreshing laptops and enhancing device management.
- Company: Join Adecco, a leader in inclusive recruitment and community service.
- Benefits: Earn £250 per day with flexible hours and valuable experience.
- Why this job: Make a real impact on public services while working with cutting-edge technology.
- Qualifications: Experience with MEM/Intune and strong customer service skills required.
- Other info: Dynamic role with opportunities for growth and collaboration across multiple locations.
The predicted salary is between 20000 - 30000 £ per year.
Adecco are pleased to be recruiting for a MEM Laptop Refresh Engineer to work within the Thames Valley Police Force. Are you ready to play a crucial role in enhancing the technological landscape of public services? Our client is seeking a dynamic MEM Laptop Refresh Engineer to support Thames Valley Police and Hampshire Constabulary in transitioning to a modern device management model. If you have a passion for technology and a knack for customer service, this temporary position might be the perfect fit for you!
Contract Details:
- Contract: Temporary ongoing
- Working hours: 09:30 - 16:30, 37 hours per week Monday to Friday
- Salary: £250 per day Umbrella
Security / Vetting Requirements:
Must pass police vetting to NPPV2 from TVP; you will need to have been within the UK continually for a minimum of 3 years.
Role Overview:
As a MEM Laptop Refresh Engineer, you will be instrumental in migrating laptops from SCCM Device Management with Office 2016 to Microsoft Endpoint Manager (MEM), Intune, and Office 365. Your efforts will ensure that officers and staff have the tools they need to perform their duties effectively.
Key Responsibilities:
- Collaborate in teams of two across multiple police sites in the Hampshire and Thames Valley region.
- Manage daily appointments and site visits using the in-house booking system.
- Assist users by:
- Swapping legacy laptops for new MEM-based devices, ensuring smooth enrolment and first login.
- Wiping and re-enrolling existing devices that meet hardware specifications.
Skills & Experience Requirements:
- Experience with MEM/Intune, SCCM, Azure AD, or Windows Autopilot.
- Strong understanding of modern device management principles.
- Excellent customer service and communication skills.
- Ability to work onsite across multiple locations.
- Full UK driving licence is essential.
- Ability to lift and transport laptop stock.
- Comfortable working in varied police environments (stations, offices, operational sites).
If you're excited to contribute to a vital mission and have the skills we're looking for, we'd love to hear from you! Apply now and become a part of a team that values innovation, collaboration, and community service. Join us in making a difference!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
MEM Laptop Refresh Engineer employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MEM Laptop Refresh Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech field, especially those who work with police forces or in similar environments. A friendly chat can lead to insider info about job openings that aren't even advertised yet!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to demonstrate your knowledge of MEM, Intune, and device management. A hands-on approach can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your customer service skills. As a MEM Laptop Refresh Engineer, you'll be interacting with users regularly, so practice how you’d explain technical concepts in simple terms. This will show you're not just tech-savvy but also user-friendly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, hit that apply button and let’s get you on board!
We think you need these skills to ace MEM Laptop Refresh Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MEM, Intune, and SCCM. We want to see how your skills match the role of a MEM Laptop Refresh Engineer, so don’t be shy about showcasing your tech know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about technology and customer service. Share specific examples of how you've helped users in the past – we love a good story!
Be Clear and Concise: When filling out your application, keep it straightforward. Use bullet points for key achievements and avoid jargon unless it’s relevant. We appreciate clarity and want to get to know you quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Adecco
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MEM, Intune, and SCCM. Be ready to discuss how you've used these technologies in the past and how they relate to the role. Showing that you understand modern device management principles will definitely impress.
✨Show Off Your Customer Service Skills
Since this role involves a lot of user interaction, be prepared to share examples of how you've provided excellent customer service in previous positions. Think about specific situations where you resolved issues or helped users feel comfortable with new technology.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific technical issue or a user complaint. Practising these types of questions can help you articulate your thought process clearly.
✨Demonstrate Teamwork and Flexibility
This job requires collaboration across multiple sites, so highlight any experience you have working in teams or adapting to different environments. Share stories that showcase your ability to work well with others and your flexibility in varied settings.