MASH Referrals and Contact officer

MASH Referrals and Contact officer

Full-Time 19 £ / hour No working from home possible
Adecco

At a Glance

  • Tasks: Be the first point of contact for safeguarding concerns and manage MASH referrals.
  • Company: Join a dedicated team at Adecco, committed to equality and inclusion.
  • Benefits: Earn £18.92 per hour with flexible working and a supportive environment.
  • Other info: Opportunity for career growth in a dynamic and evolving workplace.
  • Why this job: Make a real impact on community safety while developing your skills.
  • Qualifications: Experience in fast-paced environments and proficiency in Microsoft Office required.

Location: Havering - Office-based (minimum of 3 days/week)

DBS: Enhanced DBS check required

Rate: £18.92 PAYE hour

Purpose of the Role: As a key member of the Multi-Agency Safeguarding Hub (MASH), you will be the first point of contact for professionals and the public, providing high-quality responses to safeguarding concerns. Your role will involve:

  • Processing and managing MASH referrals efficiently.
  • Maintaining and updating various IT systems to ensure data accuracy.
  • Triaging and signposting callers to the right services.
  • Supporting the MASH team through effective communication and collaboration.
  • Delivering essential administrative support to facilitate smooth operations.

What We're Looking For:

Experience: Previous experience in a similar fast-paced environment is desirable. Experience in safeguarding roles and minute taking is desirable.

Skills:

  • Proficiency in Microsoft Office and IT applications.
  • Excellent communication skills - both written and verbal.
  • Strong attention to detail and the ability to prioritise tasks effectively.

Why Join Us?

  • Be part of a dedicated team that values equality, diversity, and inclusion.
  • Embrace a culture of flexibility and adaptability in an evolving environment.
  • Contribute to the safety and well-being of the community.

If you are ready to take on this rewarding challenge and be a vital part of our mission, we would love to hear from you! Apply today to help us make a positive impact!

Note: The duties and responsibilities outlined are indicative and may change. You may also be required to undertake additional tasks as directed by your manager.

Join us in promoting excellence in safeguarding!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.

MASH Referrals and Contact officer employer: Adecco

Join Adecco as a MASH Referral & Contact Officer in Havering, where you will be part of a dedicated team committed to safeguarding the community. We offer a supportive work culture that values equality, diversity, and inclusion, alongside opportunities for professional growth in a flexible environment. With competitive pay and a focus on employee well-being, this role is perfect for those looking to make a meaningful impact while advancing their career.

Adecco

Contact Details:

Adecco Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land MASH Referrals and Contact officer

Tip Number 1

Network like a pro! Reach out to your contacts in the safeguarding field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for those interviews! Research common questions for MASH roles and practice your responses. We want you to feel confident and ready to showcase your skills and experience when it counts.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a community that values equality and inclusion, which is super important to us.

We think you need these skills to ace MASH Referrals and Contact officer

Proficiency in Microsoft Office
IT Applications
Excellent Communication Skills
Written Communication
Verbal Communication
Attention to Detail
Task Prioritisation

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the MASH Referral & Contact Officer role. Highlight your relevant experience in safeguarding and any previous roles that showcase your ability to handle fast-paced environments.

Show Off Your Skills:Don’t forget to emphasise your proficiency in Microsoft Office and IT applications. We want to see how your excellent communication skills and attention to detail can contribute to our team!

Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a positive impact in the community!

How to prepare for a job interview at Adecco

Know Your Safeguarding Stuff

Make sure you brush up on your safeguarding knowledge before the interview. Understand the key principles and current practices in safeguarding, as you'll be the first point of contact for professionals and the public. Being able to discuss relevant scenarios will show your expertise and commitment.

Master the Tech

Since you'll be maintaining and updating various IT systems, it's crucial to demonstrate your proficiency in Microsoft Office and other IT applications. Familiarise yourself with common software used in safeguarding roles, and be ready to discuss how you've used technology to improve efficiency in past positions.

Communication is Key

Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a few examples of how you've effectively communicated in challenging situations to showcase your abilities.

Show Your Team Spirit

Collaboration is essential in a MASH environment. Be prepared to talk about your experience working in teams and how you’ve supported colleagues in achieving common goals. Highlight any instances where your teamwork made a positive impact on operations or outcomes.