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- Tasks: Support asylum seekers and refugees in building independent lives and maintaining tenancies.
- Company: Join a compassionate team dedicated to making a difference in Trafford.
- Benefits: Focus on wellbeing, learning opportunities, and a supportive work environment.
- Other info: Access to career progression and a strong work-life balance.
- Why this job: Make a genuine impact in people's lives every day while developing your skills.
- Qualifications: Empathy, resilience, and experience in housing support or working with vulnerable communities.
The predicted salary is between 29970 - 36483 £ per year.
Our client is looking for a compassionate, motivated Tenancy Support Officer to join our team supporting asylum seekers and refugees to establish safe, stable, and independent lives within our communities.
As a Tenancy Support Officer, you will play a vital role in supporting vulnerable individuals and families, helping them:
- Maintain their tenancies
- Develop independent living skills
- Integrate into mainstream society
You'll manage a caseload of asylum seekers and refugees, delivering holistic, person-centred support and working closely with partners including the Home Office, housing providers, and community organisations.
Key Responsibilities
- Provide tenancy-related and practical support to asylum seekers and refugees in their own homes
- Complete support assessments, develop holistic support plans, and carry out regular reviews
- Support individuals and families with housing, benefits, health, employment, and English language access
- Facilitate transitions from supported accommodation into independent living
- Work collaboratively with internal teams, external partners, and key stakeholders
- Promote customer engagement, community involvement, and tenancy sustainment
- Coach and empower clients to manage life skills such as rent, budgeting, health, and wellbeing
- Contribute to homelessness prevention and wider council objectives
About You
We're looking for someone who is empathetic, resilient, and passionate about supporting vulnerable communities. You'll have:
- A recognised Level 4 qualification or equivalent experience (plus around 2 years in a similar role)
- Experience delivering homelessness prevention, resettlement, or housing-related support
- Experience working with vulnerable customers, including those with complex needs
- Strong knowledge of homelessness legislation and safeguarding frameworks
- Excellent communication, assessment, and report-writing skills
- The ability to work under pressure, manage a caseload, and prioritise effectively
- Confidence working with partner agencies and multi-disciplinary teams
Essential:
- Access to a car or the ability to travel across Trafford and Greater Manchester using public transport
Why Work With Us?
- A strong focus on health, wellbeing, and work-life balance
- Access to learning, development, and progression opportunities
- The chance to make a genuine difference to people's lives every day
- A supportive, values-led working environment
Interested? Apply now to be part of a team that is working together to build a better future for everyone in Trafford.
Tenancy Support Officer in Manchester employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the field of tenancy support or related areas. Attend local events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to supporting asylum seekers and refugees. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! As a Tenancy Support Officer, you'll need to convey complex information clearly. Role-play common interview questions with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect role. Plus, it shows you’re serious about joining our team and making a real impact in the community.
We think you need these skills to ace Tenancy Support Officer in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable communities shine through. We want to see your empathy and motivation to make a difference in the lives of asylum seekers and refugees.
Tailor Your Experience: Make sure to highlight your relevant experience in tenancy support or similar roles. We’re looking for specific examples that demonstrate your skills in managing caseloads and working with vulnerable individuals.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your qualifications and experiences, as we appreciate clarity and directness in communication.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness legislation and safeguarding frameworks. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges faced by asylum seekers and refugees.
✨Show Your Empathy
As a Tenancy Support Officer, empathy is key. Prepare examples from your past experiences where you've supported vulnerable individuals. This will help demonstrate your compassionate nature and ability to connect with clients on a personal level.
✨Be Ready to Collaborate
Since you'll be working closely with various partners, think of instances where you've successfully collaborated with others. Highlight your communication skills and how you can work effectively within multi-disciplinary teams to achieve common goals.
✨Prepare for Practical Scenarios
Expect some situational questions during the interview. Think about how you would handle specific challenges, like helping someone transition from supported accommodation to independent living. This will showcase your problem-solving skills and readiness for the role.