At a Glance
- Tasks: Lead operations and data management to drive efficiency and insights across the business.
- Company: Join a forward-thinking professional services firm with a collaborative culture.
- Benefits: Competitive salary, hybrid working, generous holiday, and health benefits.
- Other info: Enjoy social events, wellbeing initiatives, and excellent career growth opportunities.
- Why this job: Make a real impact by optimising systems and driving data-led decisions.
- Qualifications: Experience in operations, data management, and strong analytical skills required.
The predicted salary is between 45000 - 60000 € per year.
Due to continued growth and expansion, an exciting opportunity has arisen for an experienced Operations Manager to join a forward-thinking professional services firm.
This is a senior operational role sitting at the intersection of technology, data, legal operations and business process. You will play a key role in driving data-led decision making, system performance and operational efficiency across the business.
You will lead both data-focused specialists and broader operational support functions, ensuring the business has the structure, systems and insight needed to operate effectively and scale.
- Own and manage the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility across systems.
- Oversee the data analytics function, including dashboards and reporting tools (Power BI, SQL-based reporting).
- Manage and support wider Operations team members, ensuring effective operational support across the business.
- Work closely with Compliance and Risk teams to align processes with regulatory requirements (SRA, GDPR).
- Collaborate with Development, Business Analysts and Project Managers to ensure a joined-up systems approach.
- Partner with Marketing and Communications to track and optimise new business performance and reporting.
- Lead or support projects including systems migrations, reporting transformation and process improvements.
- Monitor operational risks and escalate issues with recommendations.
- Support the firm's AI and data strategy, including identifying use cases and improvements.
- Work collaboratively across group businesses to ensure effective systems and data alignment.
- Undertake ad hoc duties as required.
Experience in a senior operations role, ideally within legal or professional services.
Strong background in data management, MI reporting and business intelligence tools (Power BI, Tableau or similar).
Good working knowledge of SQL and relational databases.
Experience using case management systems or CRM platforms.
Experience delivering cross-functional projects with multiple stakeholders.
Strong commercial awareness and understanding of how operations impact performance.
Highly analytical with the ability to turn data into clear business insights.
Understanding of data security and governance principles.
Salary: £45,000 - £60,000 depending on experience.
Working hours: Monday-Thursday: 8:30am - 5:30pm.
Hybrid working (3 days office / 2 from home after probation).
Benefits include: 23 days holiday plus additional benefits, holiday buy-back scheme, birthday day off (after 2 years), private medical insurance (after 2 years), enhanced maternity leave, social events and wellbeing initiatives, Employee Assistance Programme, free fruit and annual flu jab.
Facilities Operations Officer in Manchester employer: Adecco
Join a dynamic and innovative professional services firm in Manchester, where your expertise as an Operations Manager will be valued and nurtured. With a strong focus on employee wellbeing, we offer a hybrid working model, generous holiday allowances, and unique benefits like a birthday day off and private medical insurance after two years. Our collaborative work culture fosters growth and development, ensuring you have the tools and support needed to excel in your role while contributing to our data-driven success.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operations Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially around data management and operational efficiency.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've turned data into actionable insights in past roles. This will demonstrate your ability to drive data-led decision making.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Operations Officer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Operations Manager. Highlight your experience in data management and operational efficiency, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific projects or experiences that relate to the responsibilities outlined in the job description. We love a good story!
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to showcase your analytical skills in your application. Whether it's through examples of past work or specific tools you've used, we want to see how you turn data into insights.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to keep track of your application and ensure you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Adecco
✨Know Your Data Inside Out
As an Operations Manager, you'll be dealing with a lot of data. Make sure you brush up on your knowledge of data management and reporting tools like Power BI and SQL. Be ready to discuss how you've used these tools in past roles to drive operational efficiency.
✨Understand the Legal Landscape
Since this role sits at the intersection of legal operations and data, it's crucial to have a solid understanding of compliance and regulatory requirements like SRA and GDPR. Prepare examples of how you've navigated these areas in previous positions.
✨Showcase Your Leadership Skills
You'll be leading a team of data-focused specialists, so be prepared to talk about your leadership style and experiences. Think of specific instances where you've successfully managed teams or projects, especially in cross-functional settings.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational risks. Prepare to discuss how you've identified issues in the past and the steps you took to resolve them, particularly in a fast-paced environment.
