Transformation PMO Lead for Customer Service in London
Transformation PMO Lead for Customer Service

Transformation PMO Lead for Customer Service in London

London Freelance 120000 - 120000 £ / year (est.) Home office (partial)
Adecco

At a Glance

  • Tasks: Lead a customer service transformation project with governance and delivery assurance.
  • Company: Adecco, a leader in workforce solutions, based in Buckinghamshire.
  • Benefits: Competitive rate of £600 per day and hybrid work model.
  • Other info: Join a dynamic team and enhance your career in a supportive environment.
  • Why this job: Make a significant impact on customer service transformation while enjoying flexibility.
  • Qualifications: Experience in PMO/TMO roles and strong stakeholder management skills.

The predicted salary is between 120000 - 120000 £ per year.

Adecco is seeking an experienced Transformation Management Office Manager to support a customer service transformation project in Buckinghamshire. This role involves providing governance, financial control, and delivery assurance across various workstreams.

The ideal candidate will have significant experience in PMO/TMO roles, proficient skills in PowerPoint, and excellent stakeholder management abilities.

The position offers a hybrid work model, requiring 1-2 days per week in the office with a competitive rate of £600 per day inside IR35.

Transformation PMO Lead for Customer Service in London employer: Adecco

Adecco is an excellent employer that values innovation and collaboration, providing a dynamic work environment in Buckinghamshire. With a strong focus on employee growth, Adecco offers numerous opportunities for professional development and a hybrid work model that promotes work-life balance. Join a team that prioritises excellence in customer service transformation while enjoying competitive compensation and a supportive culture.
Adecco

Contact Detail:

Adecco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Transformation PMO Lead for Customer Service in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a Transformation PMO role or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by brushing up on your stakeholder management skills. Think of examples from your past experiences where you've successfully navigated complex situations. We want to hear how you’ve made an impact!

✨Tip Number 3

Don’t underestimate the power of a strong online presence. Update your LinkedIn profile to reflect your PMO/TMO expertise and make sure it aligns with the roles you’re applying for. It’s your digital handshake!

✨Tip Number 4

Apply through our website for the best chance at landing that Transformation PMO Lead role. We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you’re serious about the opportunity!

We think you need these skills to ace Transformation PMO Lead for Customer Service in London

Transformation Management Office (TMO) Experience
Project Management Office (PMO) Experience
Governance
Financial Control
Delivery Assurance
Stakeholder Management
PowerPoint Proficiency
Hybrid Work Model Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in PMO/TMO roles. We want to see how your skills align with the transformation project, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Transformation PMO Lead role. We love seeing enthusiasm and a clear understanding of the project’s goals.

Showcase Your Stakeholder Management Skills: In your application, give examples of how you've successfully managed stakeholders in the past. We’re looking for someone who can navigate complex relationships, so share those stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Adecco

✨Know Your PMO Inside Out

Make sure you brush up on your PMO and TMO knowledge. Be ready to discuss your previous experiences in governance, financial control, and delivery assurance. Prepare specific examples that showcase your skills and how they relate to the transformation project.

✨Master PowerPoint for Presentations

Since proficiency in PowerPoint is a must, practice creating clear and engaging presentations. Think about how you can visually represent complex information and be prepared to demonstrate your ability to communicate effectively during the interview.

✨Stakeholder Management is Key

Prepare to talk about your experience with stakeholder management. Have examples ready that illustrate how you've successfully navigated relationships and ensured alignment across different teams. This will show that you understand the importance of collaboration in a transformation project.

✨Embrace the Hybrid Work Model

Familiarise yourself with the hybrid work model and be ready to discuss how you can effectively manage your time and productivity both in the office and remotely. Highlight any past experiences where you've thrived in a similar setup to demonstrate your adaptability.

Transformation PMO Lead for Customer Service in London
Adecco
Location: London

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