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- Tasks: Monitor alarms and respond to clients' needs, ensuring their safety and independence.
- Company: Join a supportive team dedicated to helping vulnerable residents in Newham.
- Benefits: Competitive pay, flexible shifts, and a vehicle provided for work.
- Other info: Inclusive recruitment process with support for all backgrounds and abilities.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Experience in call centres and a caring attitude towards diverse clients.
The predicted salary is between 37000 - 40000 £ per year.
Location: Newham
Rate: £18.92
Term: Temp ongoing
Must drive and have a full clean licence (vehicle provided)
Day shift but must be flexible to cover other shifts
About the Role
As a Telecare Officer, you will be at the forefront of providing a high-quality 24/7 alarm monitoring and response service. Your mission is to offer assistance and reassurance to our clients while ensuring their independence and safety.
Key Responsibilities
- Monitor emergency alarms and respond promptly to clients’ needs.
- Conduct emergency visits using a council vehicle – must hold a valid driving licence.
- Install and test Telecare equipment, including keysafes.
- Collaborate closely with partnering agencies to support older, disabled, and vulnerable residents.
- Visit sheltered schemes as required, ensuring the highest standards of service.
- Handle emergencies such as lockouts or no responses with professionalism and care.
What We’re Looking For
- Proven experience in a call centre environment.
- A strong background in supporting vulnerable adults.
- A caring attitude and respect for the diverse nature of our clients and partners.
- Flexibility in shift patterns, including weekends.
We want you to make a real impact in your community and be part of a dedicated team.
Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Telecare Officer in London employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecare Officer in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the telecare field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for interviews by practising common questions related to telecare. Think about scenarios where you’ve helped vulnerable adults and how you handled emergencies. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your caring attitude and respect for diverse clients. This will resonate well with employers looking for a Telecare Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for dedicated individuals ready to make a difference in their community.
We think you need these skills to ace Telecare Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in call centres and supporting vulnerable adults. We want to see how your skills match the role of a Telecare Officer, so don’t be shy about showcasing relevant experiences!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about helping others and how you can make a difference in our community. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Flexibility: Since the role requires flexibility in shift patterns, mention any previous experience where you adapted to changing schedules. We appreciate candidates who are ready to jump in whenever needed!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you on the path to joining our team!
How to prepare for a job interview at Adecco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Telecare Officer. Familiarise yourself with the key tasks like monitoring alarms and conducting emergency visits. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in a call centre or supporting vulnerable adults. Prepare specific examples that highlight your skills in handling emergencies and providing care. This will help the interviewer see how your background aligns with their needs.
✨Demonstrate Flexibility
Since the role requires flexibility in shift patterns, be prepared to discuss your availability. Mention any past experiences where you adapted to changing schedules or took on additional responsibilities. This shows that you're committed and can handle the demands of the job.
✨Emphasise Your Caring Attitude
As a Telecare Officer, empathy is key. Share stories that illustrate your caring nature and respect for diverse clients. This will help convey that you’re not just looking for a job, but that you genuinely want to make a positive impact in the community.