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- Tasks: Provide first-line support for student systems and assist with operational tasks.
- Company: Leading higher education institution with a commitment to inclusivity.
- Benefits: Competitive pay at £22ph, hybrid work model, and flexible hours.
- Why this job: Make a real difference in student administration while gaining valuable experience.
- Qualifications: Degree or equivalent experience, strong IT skills, and customer-focused service.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 18 - 26 £ per hour.
Our client, a leading higher education institution, is seeking a Systems Officer to join their Student Systems team. This role is hybrid, with Monday and Tuesday being the preferred days the successful candidate will be at the South Kensington campus, however there is some flexibility if needed. The role starts on 14th October until mid/end December. Interviews are to be virtual week commencing 7th October. Pay rate £22ph.
Reporting directly to the Student Systems Manager, you will be responsible for providing first-line support for the main student record system and other student-related systems and interfaces.
Responsibilities:- Provide proactive first-line support for users of the student systems, addressing issues via email, telephone, video calls, or in-person.
- Complete established operational tasks within the main student system and other related systems.
- Maintain and review logs for scheduled system jobs, investigating and escalating any anomalies.
- Contribute to system upgrade and regression testing.
- Update webpages and administer access to student systems.
- Utilise management information systems, including SQL, to produce and analyse reports.
- Support data reconciliation activities and resolve data quality irregularities.
- Keep skills and knowledge of relevant systems up-to-date.
- Build effective working relationships with colleagues across the organisation.
- Assist with general university duties and support the work of university committees when required.
- Degree or equivalent experience.
- Experience working collaboratively while also being able to work autonomously.
- Previous experience providing responsive and customer-focused service.
- Commitment to completing tasks successfully with excellent results.
- Ability to plan and progress work activities with initiative and judgement.
- Experience with data analysis or calculations.
- Familiarity with databases and SQL.
- Good IT skills, including Microsoft Excel, Word, and databases.
- Meticulous attention to detail and excellent written and oral communication skills.
- Strong analytical and problem-solving abilities.
- Flexibility and adaptability to changing demands.
Please note that the post-holder may be required to undertake additional duties as necessary. Our client is committed to equal opportunities and creating an inclusive working environment for all. If you are passionate about supporting student systems and have the necessary skills and experience, we encourage you to apply. Join our client's team and contribute to the smooth operation of their student administration. Apply now!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Systems Officer in London employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Officer in London
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable we are with our responses, the more confident we'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that we’re engaged and keen to learn more about the role and the team dynamics.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it’s a great opportunity to reiterate our enthusiasm for the position.
We think you need these skills to ace Systems Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with student systems and data analysis. We want to see how your skills match the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves providing support and building relationships, it’s crucial to demonstrate your excellent written and oral communication skills. Use clear and concise language in your application to reflect this.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can tackle issues head-on. Include examples of how you’ve successfully resolved problems in previous roles, especially in a customer-focused environment. This will show us you’re the right fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Adecco
✨Know Your Systems
Familiarise yourself with the main student record system and any other relevant systems mentioned in the job description. Understanding how these systems work will help you answer questions confidently and demonstrate your proactive approach to first-line support.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles, especially those related to data analysis or customer service. Highlighting your analytical and problem-solving abilities will show that you're ready to handle the challenges of the Systems Officer role.
✨Communicate Clearly
Since you'll be providing support via various channels, practice articulating your thoughts clearly and concisely. Good written and oral communication skills are crucial, so consider doing mock interviews to refine your delivery.
✨Demonstrate Flexibility
Be ready to discuss how you've adapted to changing demands in past roles. This position requires flexibility, so sharing specific instances where you've successfully navigated change will make a strong impression on the interviewers.
