At a Glance
- Tasks: Lead a team to deliver high-quality supported employment services and help individuals secure jobs.
- Company: Join a dynamic organisation focused on meaningful employment outcomes.
- Benefits: Competitive pay, flexible working, and a supportive team environment.
- Other info: Exciting leadership role with opportunities for professional growth.
- Why this job: Make a real difference in people's lives by helping them find sustainable employment.
- Qualifications: Experience in managing employment support teams and achieving performance targets.
Location: Richmond (Outreach-Based)
Rate: £23.20 PAYE | £30.29 Umbrella
Contract: Interim/Temporary
Start Date: ASAP
DBS Requirement: Enhanced
About the Role
We are recruiting for an experienced Connect to Work Lead to oversee the delivery of a high-quality supported employment service, helping individuals overcome barriers and secure sustainable employment. This is an exciting leadership opportunity for a candidate with experience managing employment support teams within Individual Placement and Support (IPS) and/or Supported Employment Quality Framework (SEQF) environments. You will lead a team of Employment Specialists, ensuring excellent service delivery, compliance, performance against targets, and positive outcomes for participants. The successful candidate will be passionate about employability, employer engagement, coaching teams, and delivering person-centred support that helps people progress into meaningful employment.
Key Responsibilities
- Lead, supervise and support a team of Employment Specialists, ensuring high-quality service delivery.
- Ensure services are delivered in line with IPS and SEQF best practice principles.
- Provide regular supervision, coaching and caseload management support to team members.
- Drive performance against employment outcomes, contractual targets and KPIs.
- Support the development of employer relationships and access to hidden labour market opportunities.
- Ensure participants receive tailored, trauma-informed support throughout their employment journey.
- Monitor service performance, quality standards and continuous improvement initiatives.
- Produce and analyse performance reports, monitoring returns and management information.
- Ensure accurate use of CRM systems and data recording processes.
- Maintain compliance with safeguarding, GDPR and information governance requirements.
- Work collaboratively with internal and external stakeholders, training providers and employers.
- Support budget monitoring, expenditure tracking and project reporting requirements.
About You
To be successful in this role, you will have:
- Experience managing or leading Employment Specialists, Employment Advisors, Job Coaches or similar employability professionals.
- Strong understanding of IPS, SEQF, supported employment or related employment support models.
- Proven experience working to and achieving performance targets and KPIs.
- Experience conducting supervision, coaching, mentoring and performance management.
- Strong employer engagement and job development experience.
- Experience using CRM systems and producing performance reports.
- Excellent stakeholder management and partnership-building skills.
- Knowledge of safeguarding, confidentiality and data protection requirements.
- Strong organisational skills with the ability to manage competing priorities.
Desirable Experience
- Supported employment, welfare-to-work, employability, local authority, NHS, mental health or vocational rehabilitation experience.
- Experience managing funded programmes and contractual performance requirements.
- Budget monitoring and financial reporting experience.
- Understanding of commissioning and training provision.
What's on Offer?
- Competitive hourly rate.
- Flexible working arrangement.
- Opportunity to lead an impactful employment support service.
- Collaborative and supportive team environment.
- Meaningful role helping residents achieve sustainable employment outcomes.
If you have a background in supported employment leadership and are passionate about helping people move into meaningful work, we’d love to hear from you.
Supported Employment Team Leader/Employment Services Manager in London employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Employment Team Leader/Employment Services Manager in London
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Adecco!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Adecco that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Supported Employment Team Leader/Employment Services Manager in London
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Adecco. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Adecco.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Adecco!
How to prepare for a job interview at Adecco
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Adecco resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Supported Employment Team Leader/Employment Services Manager position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
