Quality Lead Salary up to £(phone number removed) + benefits Fully remote Our client is a Regulatory body looking for Quality Lead to join a newly formed Quality Assurance team. The Quality Lead postholder will provide Quality Assurance, ensure an appropriate framework is in place to maintain the quality of the clients decision-making and wider casework, and contribute to policy reviews, regular assurance exercises and training for new and existing caseworkers relating to Quality. Experience required: Demonstrable experience of leading and delivering Quality Assurance using QA methodologies, ideally in a complaints/ casework environment Experience of dispute resolution and complaint handling Experience of delivering against set targets and KPI's
Quality Lead in London employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
