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- Tasks: Help families at risk of homelessness find affordable housing and support their stability.
- Company: Join the London Borough of Richmond & Wandsworth, making a real difference in your community.
- Benefits: Competitive pay, full-time hours, and the chance to impact lives positively.
- Why this job: Be part of a vital mission to reduce homelessness and improve housing solutions.
- Qualifications: Experience with Universal Credit and local authority housing is essential.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 20 - 27 ÂŁ per hour.
Location: Bridas House, Wandsworth (Fully office‑based)
Contract Type: Temporary
Hours: 36 hours Mon to Fri (09:00 AM – 05:00 PM)
Pay Rate: ÂŁ20.76 per hour PAYE / ÂŁ27.07 per hour Umbrella
About the Role
Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Procurement and Lettings Solutions Officer. In this critical front‑line role, you will support households at risk of homelessness by sourcing, securing, and negotiating access to high‑quality and affordable private rented sector properties. You will work directly with clients, landlords, and agents, ensuring placements are sustainable, safe, and financially viable—particularly for those relying on Universal Credit. A key objective of the role is to help reduce the local authority's reliance on Temporary Accommodation, supporting long‑term stability for households while achieving targeted reductions in temporary housing expenditure. You will also contribute to wider strategic initiatives linked to the council's Temporary Accommodation Reduction Strategy, helping to shape future approaches to procurement, homelessness prevention, and private sector engagement.
Top 3 Essential Skills
- Demonstrable experience assessing Universal Credit affordability
- Experience working within a local authority setting
- Experience sourcing and moving clients into private rented sector accommodation
Key Responsibilities
- Source and Secure Private Rented Properties – Identify suitable, affordable housing options within and outside of the borough, ensuring placements meet required standards and are financially sustainable for clients.
- Prevent and Relieve Homelessness – Support clients in line with statutory duties, offering tailored solutions that promote housing stability and reduce risk of homelessness.
- Universal Credit Affordability Assessments – Conduct detailed assessments to ensure affordability and sustainability of tenancies for clients in receipt of Universal Credit.
- Tenancy Sustainment and Advice – Provide clients with practical guidance on budgeting, housing costs, and financial solutions to maintain long‑term tenancies.
- Landlord and Agent Engagement – Build and maintain strong relationships with landlords, agents, and partners, negotiating terms and promoting the council's services.
- Contribute to Strategic Housing Initiatives – Support project work relating to temporary accommodation reduction and private sector access.
- Legislative Compliance – Offer accurate, up‑to‑date advice aligned with current housing legislation, including the Homelessness Reduction Act 2017, and ensure placements are suitable and compliant.
- Customer Service & Mediation – Provide excellent customer service, resolving disputes and supporting positive outcomes for both clients and landlords.
- Property Health & Safety – Identify and report property condition or safety concerns, ensuring compliance with relevant standards and regulations.
Essential Skills, Knowledge & Experience
- Strong understanding of Universal Credit, housing affordability, and financial assessments
- Proven track record of working in a local authority housing environment
- Experience placing tenants into private rented sector accommodation
- Excellent communication, relationship‑building and negotiation skills
- Ability to meet and exceed performance targets
- Knowledge of the Homelessness Reduction Act 2017, suitability assessments, and statutory requirements
- Experience sustaining tenancies and advising on alternative financial solutions
- Confidence liaising with diverse stakeholders including clients, landlords, agents, and support services
- Good understanding of property health and safety requirements
- Ability to deliver high‑quality customer service and mediate to resolve issues effectively
How to Apply
If you have the skills, experience and passion to make a meaningful impact in the housing sector, Adecco would love to hear from you. Please submit your CV and contact details to begin the application process.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
Procurement And Lettings Solutions Officer in London employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Procurement And Lettings Solutions Officer in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector, attend local events, and join relevant online groups. The more people you know, the better your chances of landing that Procurement and Lettings Solutions Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Universal Credit and housing legislation. We recommend practising common interview questions related to procurement and tenancy sustainment to show you're the right fit for the job.
✨Tip Number 3
Showcase your negotiation skills! Be ready to discuss how you've successfully engaged with landlords and agents in the past. Highlighting these experiences can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Procurement And Lettings Solutions Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with Universal Credit and local authority settings to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about helping households at risk of homelessness. Share specific examples of how you've successfully sourced properties or supported clients in the past.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent communication and negotiation skills in your application. We want to see how you can build relationships with landlords and clients.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Adecco
✨Know Your Stuff on Universal Credit
Make sure you brush up on your knowledge of Universal Credit and how it affects housing affordability. Be ready to discuss specific cases or examples where you've assessed affordability, as this will show your practical understanding of the role.
✨Showcase Your Negotiation Skills
Prepare to talk about your experience in negotiating with landlords and agents. Think of a time when you successfully secured a property for a client and be ready to explain your approach and the outcome. This will highlight your ability to build relationships and achieve results.
✨Demonstrate Your Customer Service Approach
Since this role involves working directly with clients, be prepared to share examples of how you've provided excellent customer service in the past. Discuss any challenges you've faced and how you resolved them, showcasing your mediation skills and commitment to positive outcomes.
✨Understand the Bigger Picture
Familiarise yourself with the council's Temporary Accommodation Reduction Strategy and other strategic initiatives. Being able to discuss how your role fits into these larger goals will demonstrate your commitment to the organisation's mission and your proactive mindset.
