At a Glance
- Tasks: Lead daily operations of a busy transport service for children and vulnerable adults.
- Company: Join a purpose-driven team at a leading children's services organisation.
- Benefits: Competitive pay, hybrid working, and opportunities for career progression.
- Other info: Dynamic role with potential for contract extension and impactful work.
- Why this job: Make a real difference in the lives of children while developing your leadership skills.
- Qualifications: Experience in operations management and strong team leadership abilities.
The predicted salary is between 30000 - 40000 € per year.
Location: Perceval House
Office Presence: Minimum 2 days per week
Contract: 3 months initial (likely extension)
Start Date: ASAP
Rate: £28.60 PAYE | £38.19 Umbrella
About the Role
We're seeking an experienced Operations Manager to join a busy, high-impact Transport Hub within Children's Services. This is a pivotal role focused on ensuring the safe, compliant, and efficient delivery of transport services to children and vulnerable adults. You’ll work closely with senior leadership, managing day-to-day operations and driving continuous service improvement while maintaining the highest standards of safeguarding and customer care.
Key Responsibilities
- Lead and oversee the daily operations of a fast‑paced transport service
- Line manage staff and coordinate large‑scale frontline teams, including transport officers and passenger assistants
- Support commissioning activities including procurement, contract management, and provider negotiations
- Ensure safeguarding, compliance, and health & safety standards are consistently met
- Drive service improvements through performance monitoring, reporting, and stakeholder engagement
- Act as deputy to the Head of Passenger Transport when required
What We're Looking For
- Operations Management experience within a complex, high‑volume service
- Strong line management skills, with the ability to lead, motivate and develop teams
- Experience within commissioning, procurement, or contract management environments
Ideal Candidate
- Experienced working at a senior level within a public sector or similar environment
- Confident managing competing priorities in a demanding frontline service
- Skilled communicator able to engage with a wide range of stakeholders
- Strong understanding of compliance, safeguarding, and service delivery standards
Why Apply?
- Make a real difference supporting children and vulnerable individuals
- Join a collaborative and purpose‑driven team
- Opportunity for contract extension and career progression
- Hybrid working model with a central office location
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Operations Manager - Transport Hub (Children's Services) in London employer: Adecco
Join a dynamic and purpose-driven team at our Transport Hub, where your role as Operations Manager will directly impact the lives of children and vulnerable adults. With a strong focus on employee growth, we offer opportunities for contract extension and career progression, all within a collaborative work culture that values safeguarding and compliance. Enjoy the benefits of a hybrid working model in a central office location, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Transport Hub (Children's Services) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the children's services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to safeguarding and service delivery, so you can showcase how your experience aligns with their mission during the chat.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operations management and team leadership. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in children’s services.
We think you need these skills to ace Operations Manager - Transport Hub (Children's Services) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing transport services and any relevant skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in Children's Services and how your experience makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Leadership Skills:Since this role involves line management, be sure to showcase your leadership experience. Share specific examples of how you've motivated and developed teams in previous roles. We love to see strong leaders in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started!
How to prepare for a job interview at Adecco
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of an Operations Manager in a transport hub, especially within children's services. Brush up on your knowledge of compliance, safeguarding, and health & safety standards, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your line management experience and how you've successfully led teams in high-pressure environments. Be ready to discuss specific situations where you motivated your team or improved service delivery.
✨Engage with Stakeholders
Demonstrate your communication skills by discussing how you've engaged with various stakeholders in previous roles. Think of examples where you’ve navigated competing priorities and built strong relationships to drive service improvements.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you might face in this role and how you would address them, particularly around service delivery and compliance issues.
