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- Tasks: Lead service delivery and ensure high-quality support for adults in a dynamic environment.
- Company: Reputable public sector organisation committed to excellence and inclusivity.
- Benefits: Health insurance, hybrid working, and generous leave policy.
- Why this job: Make a positive impact while developing your leadership skills in a supportive team.
- Qualifications: Experience in management, strong leadership, and financial acumen required.
- Other info: Join a disability-confident employer focused on inclusivity and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a reputable organisation within the public sector, is seeking a talented Operations Manager to join their team. In this role, you will play a pivotal role in driving the overall success of the designated areas of service delivery, ensuring the provision of high-quality services for adults.
Responsibilities
- Lead responsibility for the appropriate delivery of services within the designated service area, in adherence to statutory requirements, company policies, procedures, and quality standards.
- Manage the budgetary performance of the designated service unit within the Departmental scheme of delegation.
- Ensure performance aligns with the Performance Assessment Framework, Performance Indicators, and agreed targets.
- Oversee the operational aspects of the County Council's personnel-related policies and procedures, including grievance and disciplinary procedures.
- Recruit and retain qualified staff, providing ongoing training and supervision to enhance their effectiveness.
- Contribute to the development of departmental policies and procedures to improve service quality.
- Administer the Complaints Procedure as per departmental guidelines, conducting investigations and implementing necessary remedial actions.
- Report problems and service achievements to the management team.
- Implement the Performance Development Scheme across the managed service.
- Achieve annual performance targets for the designated service unit and personal development targets.
- Provide management support to departmental out-of-hours services, participating in a rota if required.
- Undertake any other duties assigned by the manager/supervisor, ensuring adherence to departmental policies, practices, procedures, and standards, including Equal Opportunities/Anti-Discriminatory practice.
Requirements
- Previous experience in a similar managerial role within service delivery with adults or related field.
- Strong leadership skills with the ability to effectively manage and develop a team.
- Excellent financial acumen, with experience in managing budgets.
- Proven ability to meet performance targets and drive continuous improvement.
- Sound knowledge of relevant statutory requirements and compliance standards.
- Exceptional communication and interpersonal skills, with the ability to represent the organisation both internally and externally.
- Proficiency in utilising management tools and software.
Health insurance, hybrid working arrangement, generous leave policy.
If you are a highly motivated and experienced Operations Manager looking to join a dynamic team, then we want to hear from you. Apply now to join our client's organisation and make a positive impact on the delivery of their services.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco Group UK & Ireland is an Equal Opportunities Employer.
Operations Manager in London employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in making a positive impact in their service delivery.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've successfully managed teams and budgets in the past. Highlight your ability to meet performance targets and drive continuous improvement – that's what they want to hear!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let's make that positive impact together!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your previous experience in service delivery and any relevant managerial roles. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've met performance targets or improved service quality in the past.
Showcase Your Leadership Skills: Since this role requires strong leadership, be sure to highlight your experience in managing and developing teams. We love to see how you've motivated others and driven continuous improvement in your previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of an Operations Manager. Brush up on service delivery standards, budget management, and performance indicators. This will help you answer questions confidently and show that you understand what the role entails.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed a project. Highlight how you motivated your team, handled challenges, and achieved targets. This will demonstrate your capability to lead effectively in the new role.
✨Understand the Organisation's Values
Research the organisation’s mission and values, especially their commitment to inclusivity and quality service delivery. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to staff training or how they measure success in service delivery. It shows your genuine interest in the role and helps you assess if it’s the right fit for you.
