At a Glance
- Tasks: Support market operations, assist traders, and engage with the community.
- Company: Join a vibrant team dedicated to enhancing market experiences in Barking.
- Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
- Other info: Dynamic role with varied shifts, including weekends and public holidays.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Experience in retail or public service, strong communication skills, and tech-savvy.
Location: Barking, Greater London
Contract Type: Temporary (3 months)
Hourly Rate: £20.96 per hour PAYE - £27.33 Umbrella
Working Pattern: Full Time
Are you passionate about community engagement and market operations? Do you thrive in a vibrant environment where you can make a difference every day? If so, we have an exciting opportunity for you! Our client is seeking a dedicated Market Officer to join their dynamic team and help make their weekly market a success!
About the Role
As a Market Officer, you will play a crucial role in ensuring the smooth operation of the borough's Market and various special events. Your responsibilities will include:
- Daily Operations: Supporting Traders: Assisting with stall setup and breakdown, and building positive relationships with licence holders.
- Ensuring Compliance: Carrying out regular checks on stalls, what they are selling, on licences, and advising traders on their responsibilities. You'll also identify and report any breaches, supporting enforcement action.
- Promoting Growth: Supporting income-generating activities and identifying new trading opportunities for businesses.
- Maintaining Standards: Reporting any defects, monitoring market cleanliness, and managing public highway obstructions.
- Community Engagement: Being visible and accessible to the public, dealing with inquiries and complaints, and fostering strong community relations.
- Making the Market work: Handling daily administrative tasks, processing payments and supporting debt recovery.
This role involves a varied shift pattern, including mandatory weekend working (every Saturday) and occasional public holidays.
Key Requirements
To thrive in this role, you should possess the following:
- Experience: Background in retail or public service, with a focus on customer engagement and support.
- Communication Skills: Ability to clearly explain rules and regulations, resolve conflicts calmly, and foster positive relationships.
- Technical Proficiency: Proficient in using computer applications for business purposes, including basic spreadsheets.
- Physical Capability: Able to lift and carry bulky items and work outdoors in varying weather conditions.
What We Offer
A supportive and friendly work environment where your contributions are valued. Opportunities for personal and professional development through training and growth. A chance to engage with the community and make a positive impact in Barking.
Why Join Us?
Join our client's mission to enhance community engagement and market experiences in Barking. Your enthusiasm and dedication will play a vital role in bringing the market to life, fostering connections, and ensuring a vibrant atmosphere for all.
Ready to Make a Difference?
If you're excited about this opportunity and meet the essential criteria, we'd love to hear from you! Apply now and take the next step in your career as a Market Officer. Don't miss out on this fantastic opportunity to be part of a lively team making a difference in the community!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
Operations and Enforcement Officer - Market Stalls in London employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Enforcement Officer - Market Stalls in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Adecco.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Adecco. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Operations and Enforcement Officer - Market Stalls in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Adecco.
How to prepare for a job interview at Adecco
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Adecco's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Adecco offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
