At a Glance
- Tasks: Deliver exceptional service and support for top brands in Managed Print Services.
- Company: Leading Managed Service Provider in the IT and Telecommunications sector.
- Benefits: Competitive salary, pension scheme, 25 days leave, eye care vouchers, and social events.
- Other info: Opportunity to make a real impact while enjoying a supportive work environment.
- Why this job: Join a fun, collaborative team and grow your career in a vibrant London office.
- Qualifications: 2 years of MPS field support experience and photocopier maintenance skills.
The predicted salary is between 30000 - 40000 € per year.
Location: London City
Contract Type: Permanent
Working Pattern: Full Time
Are you ready to elevate your career in the fast-paced world of Managed Print Services? Our client, a leading Managed Service Provider in the IT and Telecommunications sector, is seeking a dynamic Managed Print Service Field Engineer to join their friendly and innovative team in London!
Why Join Us? Imagine working in a vibrant, modern office located right in the heart of Central London, surrounded by multiple transportation hubs. Enjoy a workplace culture that is not just professional but also social and fun! This is your chance to be part of a team that values collaboration and creativity.
About The Role: As a Managed Print Service Field Engineer, you will be at the forefront of delivering exceptional service to our clients. Your responsibilities will include:
- Working daily with top brands like Canon, Ricoh, and Kyocera.
- Investigating and resolving equipment faults at customer premises, adhering to service guidelines.
- Performing preventative maintenance and completing work within the designated response schedule.
- Installing machines, including networking setups and operator training.
- Building strong, lasting relationships with clients through excellent customer service.
- Collaborating closely with the Call Control Team to ensure seamless operations.
What We're Looking For: To thrive in this role, you should have:
- A minimum of 2 years of experience in MPS field technical support or equivalent.
- Proven competence in photocopier maintenance.
- Completion of manufacturer training courses.
- The ability to work both autonomously and as part of a team.
What's in It for You? We believe in rewarding our team members for their hard work and dedication. Here's what you can expect:
- A competitive salary that reflects your skills and experience.
- A company pension scheme to secure your future.
- Enjoy 25 days of annual leave, increasing to 27 days with length of service.
- Eye care vouchers to keep your vision sharp.
- Opportunity to join a Healthcare cash plan after one year of service.
- Participate in fun social events that foster camaraderie among colleagues.
- Take advantage of our cycle-to-work scheme to promote a healthy lifestyle.
Ready to Make a Difference? If you are enthusiastic about technology and are passionate about providing top-notch service, we want to hear from you! This is more than just a job; it's a chance to grow your career while being part of a supportive team.
Apply Now! Don't miss out on this exciting opportunity to join a thriving organisation in a role that is both rewarding and impactful. Send your CV and let's embark on this journey together! Join us in shaping the future of Managed Print Services - your adventure starts here!
Managed Print Service Field Engineer in London employer: Adecco
Join a leading Managed Service Provider in the heart of Central London, where innovation meets a vibrant work culture. As a Managed Print Service Field Engineer, you'll enjoy competitive salaries, generous annual leave, and opportunities for professional growth, all while being part of a friendly team that values collaboration and creativity. With access to social events and health benefits, this role offers not just a job, but a fulfilling career path in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Managed Print Service Field Engineer in London
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to Managed Print Services. It's a great way to meet potential employers and get your name out there. Plus, you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with brands like Canon, Ricoh, or Kyocera, make sure to highlight that in conversations. Bring it up when chatting with industry folks or during interviews to demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Before any interview, do a mock session with a friend or family member. Focus on common questions for field engineers and be ready to discuss how you handle equipment faults and customer service scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Managed Print Service Field Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Managed Print Service Field Engineer role. Highlight your experience with brands like Canon, Ricoh, and Kyocera, and showcase any relevant technical support skills. We want to see how you fit into our vibrant team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for technology and customer service. Let us know why you're excited about joining our innovative team in London and how you can contribute to our success.
Showcase Your Experience:Don’t forget to mention your hands-on experience in photocopier maintenance and any manufacturer training courses you've completed. We love seeing candidates who are proactive and ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you on board for this exciting opportunity. Let’s embark on this journey together!
How to prepare for a job interview at Adecco
✨Know Your Tech
Brush up on your knowledge of the top brands like Canon, Ricoh, and Kyocera. Be ready to discuss your experience with these machines and any specific models you've worked on. Showing that you understand the technology will impress your interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've investigated and resolved equipment faults in the past. Think of specific situations where you adhered to service guidelines and how you managed to fix issues efficiently. This will demonstrate your hands-on experience and ability to think on your feet.
✨Emphasise Customer Service
Since building strong relationships with clients is key, be ready to share stories about how you've provided excellent customer service. Highlight any feedback you've received from clients or how you've gone above and beyond to ensure their satisfaction.
✨Team Player Mindset
While you'll need to work autonomously, collaboration is also important. Prepare to discuss how you've worked with teams in the past, especially in relation to coordinating with call control teams or other departments. This shows that you're adaptable and can thrive in a team-oriented environment.
