Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help your community by managing housing allocations and supporting applicants.
- Company: Join a dynamic team dedicated to making a difference in housing solutions.
- Benefits: Earn £20.28 per hour with opportunities for career growth and development.
- Why this job: Make a real impact in people's lives while honing your organisational skills.
- Qualifications: Experience in housing or customer service, strong admin skills, and IT competence.
- Other info: Inclusive workplace committed to supporting candidates from all backgrounds.
Are you passionate about making a difference in your community? Do you have a knack for organisation and a commitment to customer service? If so, we want YOU to be part of our dynamic Housing Choice & Applications service.
Position: Housing Allocations Officer
Rate: £20.28 per hour (PAYE)
Location: Havering
What You'll Do:
- Managing shared inboxes and responding promptly to inquiries from applicants, residents, and partner agencies.
- Advertising available properties through the Choice Based Lettings (CBL) system, ensuring compliance and accuracy.
- Making timely offers and nominations for properties to reduce void turnaround and rental loss.
- Verifying applications and supporting documents to ensure eligibility before offers are made.
- Collaborating with internal teams, registered providers, and external stakeholders to facilitate smooth allocations.
- Maintaining accurate records and ensuring data integrity in housing systems.
What We're Looking For:
- Experience in housing allocations or a customer-focused local authority environment.
- Strong administrative skills with a keen eye for detail.
- The ability to manage multiple priorities and meet tight deadlines.
- Confident communication skills to handle sensitive inquiries professionally.
- Competent IT skills, including experience with housing management systems.
Personal Attributes:
- Organised, methodical, and outcome-focused.
- Customer-centered with a commitment to fairness and accuracy.
- Resilient and adaptable in a fast-paced environment.
If you're ready to take on this exciting challenge, we'd love to hear from you! Apply today and help us deliver housing solutions that truly matter!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Housing Allocations Officer in London employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Allocations Officer in London
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the Housing Choice & Applications service. Understanding their mission will help you tailor your responses and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Practice your communication skills! As a Housing Allocations Officer, you'll need to handle sensitive inquiries with confidence. Try role-playing common scenarios with a friend or family member to get comfortable with your responses.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple priorities in the past. Whether it's through a project at work or a personal endeavour, demonstrating your ability to juggle tasks will impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and ensures you’re considered for this fantastic opportunity.
We think you need these skills to ace Housing Allocations Officer in London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Housing Allocations Officer and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Experience: When writing your application, highlight any relevant experience you have in housing allocations or customer service. We want to see how your background makes you a great fit for our team, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Allocations Officer inside out. Familiarise yourself with the Choice Based Lettings (CBL) system and be ready to discuss how you would manage shared inboxes and respond to inquiries. This shows your passion for the role and that you're prepared to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share specific situations where your communication skills made a difference, especially when handling sensitive inquiries. This will demonstrate your commitment to fairness and accuracy.
✨Be Organised and Methodical
The job requires strong administrative skills and the ability to manage multiple priorities. During the interview, highlight your organisational strategies and how you keep track of tasks. You might even want to mention any tools or systems you use to maintain data integrity, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in housing allocations, or how success is measured in this role. This not only shows your interest but also gives you insight into whether this position is the right fit for you.
