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- Tasks: Help prevent homelessness by advising clients and resolving housing issues.
- Company: Join a public sector client dedicated to making a difference in West London.
- Benefits: Full-time role with potential for extension and supportive team environment.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Experience in housing advice and strong knowledge of homelessness law required.
- Other info: Dynamic role with opportunities for personal growth and development.
An exciting opportunity has emerged for a temporary Homelessness Prevention and Advice Officer to join one of Adecco's public sector clients in a temporary contract, initially for 3 months (but highly likely to be extended).
Our client is based near Heathrow Airport in West London and this is a full-time role for 37 hours per week, Monday to Friday. Office attendance is 2 days each week.
Due to the busy nature of the role, the client is keen for applicants to possess previous experience of:
- Interviewing clients and resolving all housing problems.
- Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended).
- Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless.
- Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended.
- Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda.
- Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems.
- Administrative skills to manage caseload and work effectively in a team of 6-8 officers.
- Ability to deal with very demanding service users and partners, and have strong IT and admin skills.
- Updating PHP's (Personal Housing Plans).
- Writing accurate S184 decision letters.
As the client is keen for the candidate to hit the ground running, previous experience of carrying out a similar role with a local authority client in the last two years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important.
A car driver is not required. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' maximum) need apply.
Homelessness Prevention & Advice Officer (temp: West London) employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Prevention & Advice Officer (temp: West London)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and homelessness sector. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums to connect with others in the field.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Homelessness Reduction Act and relevant housing laws. We want you to be able to discuss real-life scenarios and how you’d handle them. Practice makes perfect!
✨Tip Number 3
Showcase your administrative skills! Be ready to talk about how you manage caseloads and keep everything organised. We know that being detail-oriented is key in this role, so have examples ready to share.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. We’re keen to see candidates who are proactive and ready to jump into the role, so don’t hesitate to hit that apply button!
We think you need these skills to ace Homelessness Prevention & Advice Officer (temp: West London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in interviewing clients and resolving housing problems. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about homelessness prevention and how your knowledge of Housing Law can make a difference. Keep it engaging and personal – we love to see your personality!
Showcase Your Administrative Skills: Since this role involves managing a caseload, highlight your admin skills in both your CV and cover letter. Mention any experience you have with updating Personal Housing Plans or writing decision letters, as these are key aspects of the job.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at Adecco
✨Know Your Housing Law
Brush up on the Housing Act 1996 and the Homelessness Reduction Act. Being able to discuss these laws confidently will show that you’re not just familiar with the theory but can apply it in practice.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully resolved housing issues or advised clients. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Empathy and Communication Skills
This role involves dealing with demanding service users, so be ready to discuss how you handle difficult conversations. Highlight your ability to listen actively and provide clear, supportive advice.
✨Familiarise Yourself with the Organisation
Research the client’s homelessness prevention strategies and any recent initiatives they’ve launched. Showing that you understand their goals and challenges will set you apart from other candidates.
