At a Glance
- Tasks: Ensure safe crowd movement and provide excellent customer service at events.
- Company: Join Adecco, a leading employment consultancy with a focus on inclusivity.
- Benefits: Earn £13.71 per hour with flexible shifts and training provided.
- Other info: Work outdoors, gain valuable experience, and enjoy career growth opportunities.
- Why this job: Be part of exciting events and make a real difference in public safety.
- Qualifications: Strong communication skills and a calm attitude under pressure are essential.
The predicted salary is between 13 - 14 £ per hour.
Location: Wimbledon SW19 7NL
Rate of Pay: £13.71 per hour
Working Days: Monday - Sunday
Shifts: Monday 29th June - Sunday 12th July 2026
Variety of shifts available:
- Earlies: 9am - 1.30pm
- Lates: 3.30pm - Midnight
Flexibility will be needed for start and finish times.
Job Purpose: As a Crowd Control Assistant, you will play a vital role in ensuring the safe and efficient movement of passengers and event attendees within the railway station. You will support the Event Supervisor in managing crowd flow, maintaining public safety, and delivering excellent customer service during high-traffic periods, special events, or service disruptions.
Key Responsibilities:
- Monitor and manage crowd movement in designated areas of the station.
- Provide clear and courteous directions to passengers and event attendees.
- Assist with queue management and platform access control.
- Respond promptly to incidents, escalating to the Event Supervisor or station security as needed.
- Support the implementation of emergency procedures and evacuation plans.
- Communicate effectively with station staff, transport police, and event personnel.
- Use radios or other communication tools to report updates and incidents.
- Maintain awareness of station layouts, train schedules, and event timings.
- Ensure signage and barriers are correctly positioned and maintained.
- Deliver a high standard of customer service, especially to vulnerable passengers.
Skills & Experience:
Essential:
- Strong interpersonal and communication skills.
- Ability to remain calm and professional under pressure.
- Ability to stand for extended periods.
- Team player with a proactive attitude.
- Flexible with working hours, including weekends and holidays.
Desirable:
- Previous experience in crowd control, events, or transport environments.
- Knowledge of health and safety regulations.
- First Aid or conflict resolution training.
Additional Information: Uniform and training will be provided. This role will involve working outdoors in varying weather conditions. A background check may be required.
Events Crowd Control Assistant in London employer: Adecco
At Adecco, we pride ourselves on being an excellent employer, offering a dynamic work environment where every team member plays a crucial role in ensuring public safety and customer satisfaction during events. Our inclusive culture fosters personal and professional growth, with comprehensive training provided to equip you for success in your role as an Events Crowd Control Assistant at the iconic Wimbledon location. Join us for a rewarding experience that values flexibility, teamwork, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Events Crowd Control Assistant in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout of the station and event areas. This will help you give clear directions and manage crowd flow effectively.
✨Tip Number 2
Practice your communication skills. Being able to convey information clearly and courteously is key in this role. Try role-playing scenarios with friends to build your confidence.
✨Tip Number 3
Stay calm under pressure. Events can get hectic, so practice techniques to keep your cool. Deep breathing or quick mental breaks can help you stay focused when things get busy.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and get noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Events Crowd Control Assistant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role of Events Crowd Control Assistant. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Experience:If you've got any previous experience in crowd control or events, don’t hold back! Share specific examples that demonstrate your ability to manage crowds and provide excellent customer service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Events Crowd Control Assistant. Familiarise yourself with crowd management techniques and customer service principles, as these will be key topics during your discussion.
✨Showcase Your Communication Skills
Since this role requires strong interpersonal skills, prepare examples of how you've effectively communicated in past situations. Think about times when you provided clear directions or handled difficult interactions, as these will demonstrate your suitability for the job.
✨Stay Calm Under Pressure
The ability to remain calm and professional is crucial in this role. Be ready to discuss scenarios where you had to manage stress or resolve conflicts. This will show that you can handle the fast-paced environment of events and ensure public safety.
✨Flexibility is Key
Highlight your willingness to work varied shifts, including weekends and holidays. Employers appreciate candidates who are adaptable, so share any experiences where you’ve successfully adjusted to changing schedules or unexpected situations.
