ER Advisor in London

• ER Advisor - London
• Job Advertisement : Employee Relations Advisor

Type

12-month FTC (MAT Cover)

Working Pattern

Full‑time, Hybrid (2 days WFH)

Location

London City

Are you a passionate HR professional ready to make a meaningful impact in a vibrant and supportive environment?

Our client, a leading commercial cleaning and facilities services organisation, is seeking an Employee Relations Advisor to join their dynamic team in London.

This is a fantastic opportunity to be at the forefront of employee relations, ensuring that every colleague can thrive in their workplace.

Role Overview

As an Employee Relations Advisor, you will act as a trusted partner to operational leaders, providing expert support on a diverse range of employee relations matters.

Your role will be pivotal in ensuring compliance with employment legislation while fostering a positive workplace culture.

Key Responsibilities

• Take ownership of a complex and varied Employee Relations caseload, providing expert advice and guidance to managers on all aspects of employment law, company policy and best practice.
• Lead on disciplinary, grievance, capability, attendance, probation, and conduct cases, ensuring investigations and outcomes are fair, robust, timely and legally compliant.
• Support managers through the full Employee Relations process, from initial advice and investigation through to formal hearings, appeals and case resolution.
• Conduct and oversee complex workplace investigations, gathering evidence, interviewing witnesses, producing investigation reports and making recommendations based on findings.
• Provide pragmatic, commercial advice to operational leaders, balancing legal compliance with operational requirements and business objectives.
• Ensure all Employee Relations cases are managed consistently, mitigating legal and reputational risk while promoting positive employee relations.
• Coach, influence and develop managers to build confidence and capability in managing people issues effectively, reducing dependency on the People Team.
• Advise on disciplinary matters including misconduct and gross misconduct, ensuring investigations and hearings are conducted in accordance with company procedures and the principles of natural justice.
• Manage complex grievance cases, ensuring concerns are investigated thoroughly, handled sensitively and resolved wherever possible through appropriate interventions.
• Support performance and capability processes, providing guidance on performance improvement plans, review meetings and formal capability procedures where required.
• Manage a varied Employee Relations caseload, including disciplinary, grievance, performance, absence management, flexible working, and capability matters, ensuring compliance with employment legislation and company policy.
• Lead and advise managers through complex long‑term sickness absence cases, providing practical guidance on achieving appropriate and timely outcomes.
• Manage medical capability cases from initial referral through to conclusion, ensuring a fair, consistent and legally compliant process.
• Coordinate occupational health referrals, review medical evidence, and support managers in interpreting recommendations and implementing appropriate actions.
• Advise on and facilitate reasonable adjustments in line with the Equality Act 2010, working collaboratively with managers and employees to support attendance and performance where appropriate.
• Conduct regular long‑term absence reviews, ensuring appropriate contact is maintained with employees and that cases progress in a timely manner.
• Assess the feasibility of redeployment, phased returns, workplace adjustments, and alternative roles where appropriate before medical capability decisions are made.
• Support managers in balancing business needs with employee wellbeing, ensuring decisions are evidence‑based and proportionate.
• Ensure all absence management documentation, records, and correspondence are maintained accurately and in line with GDPR requirements.
• Identify trends in sickness absence and provide recommendations to improve attendance management and reduce long‑term absence across the business.
• Coach and develop managers to build confidence and capability in managing attendance, wellbeing, and Employee Relations issues.
• Work closely with Occupational Health providers, HR colleagues, payroll, and operational teams to deliver effective case management and positive employee outcomes.
• Represent the People function in formal capability meetings, appeals, and consultation meetings where required.

Experience & Skills Required

• Proven experience as a People Partner in a large, multi‑site organisation with a significant frontline workforce.
• Strong track record of managing complex ER casework independently.
• Ideally some expertise in redundancy and organisational change programmes.
• Solid knowledge of UK employment law and HR best practice.
• Excellent stakeholder management, influencing, and coaching skills.
• Strong organisational skills, with ability to manage multiple priorities simultaneously.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco.

Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

#J-18808-Ljbffr