At a Glance
- Tasks: Lead employee relations, manage cases, and ensure compliance with employment legislation.
- Company: Dynamic consultancy focused on inclusive workplace culture.
- Benefits: Competitive day rate, hybrid work model, and professional development opportunities.
- Other info: Join a diverse team committed to fostering an inclusive workplace.
- Why this job: Make a real impact in employee relations while working in a supportive environment.
- Qualifications: Experience in HR and employee relations, strong communication skills, and a business degree.
Duration: 6 Months (Possibility for extension)
Location: London/Hybrid (3 days per week on site)
Rate: A highly competitive Umbrella Day Rate is available for suitable candidates
Role Profile
The ER Manager will act as the Subject Matter Expert (SME) for all Employee Relations matters, working closely with HR Business Partners and management to ensure that all ER cases, including potential cases, are managed fairly, consistently, and in compliance with applicable employment legislation. In addition, the role is responsible for overseeing HR policies and procedures and for managing HR Operations activities closely aligned with Employee Relations, in line with the size and complexity of the Company's workforce.
Key Responsibilities:
- Act as the primary SME for all ER matters, providing timely, practical, and risk-balanced advice to HR and management
- Lead and conduct ER investigations where required, including preparation of documentation, coordination of meetings/hearings, briefing managers, employee consultations, and maintaining accurate records
- Work closely with external Legal Counsel to minimise legal risk
- Maintain a central ER case tracker/register and ensure accurate, timely ER reporting
- Design, coordinate, and deliver Employee Relations-related training for employees and managers to support consistent and compliant people management practices
- Lead the review, maintenance, and update of HR policies and procedures, ensuring alignment with Group Bank requirements and applicability to the Company
- Provide guidance and interpretation of policies to HR and managers to ensure consistent application
- Advise line managers on employee relations issues, including disciplinary actions, performance management, and conflict resolution
- Analyse trends in employee issues and provide recommendations to senior management for improvement
- Leading or co-working with other Stakeholders (Internal and External) for the successful and effective delivery of Projects
- Updating of assigned Admin Group related documentation and policies
- Working on the other tasks based on business needs as listed in the Admin Group detailed task list
Skills & Experience:
- Comprehensive understanding and application of employment laws, regulations including diversity and inclusion programmes
- A strong understanding of HR Procedures and Processes
- Keeps a thorough understanding of internal and external regulatory provisions
- Experience of managing a range of complex and sensitive ER cases to resolution in the UK
- Policy experience, or a demonstrable interest in policy development, is also required
- Previous experience in a HR environment, with focus on employee relations
- Experience in delivering training
- Collaborative style of working with Head office and with Group Companies
- Ability to listen and understand the needs of the employees, together with those of the business
- Possess strong influencing, negotiation and communication skills, experience dealing with multiple stakeholders in a complex structure
- Business Degree
- CIPD qualification (to at least part Qualified)
Candidates will need to show evidence of the above in their CV in order to be considered.
If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.
We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Employee Relations Manager in London employer: Adecco
As an Employee Relations Manager at our London-based company, you will thrive in a dynamic and inclusive work culture that prioritises employee well-being and professional growth. We offer competitive rates, flexible hybrid working arrangements, and opportunities for continuous learning and development, ensuring that you can make a meaningful impact while advancing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and Employee Relations field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of employment laws and HR policies. Be ready to discuss how you've handled complex ER cases in the past, as this will show you're the SME they need.
✨Tip Number 3
Don’t just apply; engage! When you submit your application through our website, follow up with a friendly email expressing your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay updated on industry trends and best practices in Employee Relations. This knowledge can give you an edge in interviews and help you demonstrate your commitment to continuous learning.
We think you need these skills to ace Employee Relations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Employee Relations Manager role. Highlight your experience with ER cases, HR policies, and any relevant qualifications like your CIPD status. We want to see how your skills match what we're looking for!
Showcase Your Expertise:As the SME for ER matters, it's crucial to demonstrate your understanding of employment laws and HR procedures. Use specific examples in your application to show how you've successfully managed complex ER cases in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know what you can bring to the table!
Apply Through Our Website:Don't forget to apply through our website! This helps us keep track of your application and ensures it gets the attention it deserves. Plus, it’s super easy and straightforward – just a few clicks and you're done!
How to prepare for a job interview at Adecco
✨Know Your Employment Laws
As an Employee Relations Manager, you'll need to demonstrate a solid understanding of employment laws and regulations. Brush up on the latest legislation and be ready to discuss how you've applied this knowledge in past roles. This will show your potential employer that you're not just familiar with the rules, but that you can navigate them effectively.
✨Prepare for ER Scenarios
Think about complex employee relations cases you've handled before. Be prepared to share specific examples during the interview, detailing the challenges you faced and how you resolved them. This will highlight your problem-solving skills and your ability to manage sensitive situations with care.
✨Showcase Your Training Experience
Since part of the role involves designing and delivering training, come equipped with examples of training sessions you've conducted. Discuss the content, the audience, and the outcomes. This will demonstrate your capability to educate others and ensure compliance within the organisation.
✨Emphasise Collaboration Skills
The job requires working closely with various stakeholders, so be ready to talk about your collaborative experiences. Share instances where you've successfully partnered with HR, management, or external legal counsel to achieve a common goal. This will illustrate your ability to work well in a team and influence others positively.
