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For Companies At a Glance
- Tasks: Deliver top-notch customer service and support dealers with their needs.
- Company: Join a dynamic team at a leading client services provider.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Why this job: Make a real difference by helping dealers succeed and thrive.
- Qualifications: 2+ years in customer service and strong communication skills.
- Other info: Flexible work hours and a chance to develop your career.
The predicted salary is between 13 - 16 £ per hour.
Location: Newbury
Hours: Monday to Friday, 8:30 AM - 4:30 PM
Pay: £15-£16 per hour
What You'll Do
- Deliver exceptional end‐to‐end customer service and manage dealer expectations.
- Handle inbound and outbound calls and emails to support dealers.
- Assist Business Development Managers with engagement and admin tasks.
- Upsell products and services to maximize revenue opportunities.
- Maintain accurate dealer data in CRM systems (HubSpot experience a plus).
- Train dealers on portal functionality and best practices.
- Support onboarding and system setup for new dealers.
- Monitor dealer activity and share insights to boost performance.
- Assist with campaigns, communications, and reporting.
What We're Looking For
- At least 2 years in customer service or client support roles.
- Experience in dealer or B2B support environment preferred.
- Familiarity with CRM systems and SAP processes.
- Strong communication skills and a proactive, customer‐focused mindset.
- Ability to multitask and deliver training confidently.
- Positive attitude, team player, and adaptable to change.
Client Services Executive in London employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive in London
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Client Services Executive. Highlight your customer service skills and any CRM experience you have, especially with HubSpot.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Client Services Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how your background aligns with what we're looking for, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Client Services Executive role. Share specific examples of how you've delivered exceptional service in the past.
Show Off Your CRM Skills: If you’ve got experience with CRM systems like HubSpot, make sure to mention it! We love seeing candidates who are familiar with tools that can help us maintain accurate dealer data and enhance our service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adecco
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've delivered exceptional service or handled difficult situations. This will show that you understand the role and can bring valuable insights to the table.
✨Familiarise Yourself with CRM Systems
Since familiarity with CRM systems like HubSpot is a plus, it’s a good idea to get comfortable with how they work. If you have experience with any CRM, be ready to discuss how you used it to manage customer relationships effectively.
✨Practice Your Communication Skills
Strong communication is key for this role. Try to practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get feedback on your delivery and body language.
✨Show Your Proactive Mindset
Employers love a proactive attitude! Prepare to share examples of how you've gone above and beyond in previous roles. Whether it’s upselling products or training others, showing that you take initiative will set you apart from other candidates.
