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- Tasks: Support engineers and ensure smooth operations in a dynamic maintenance environment.
- Company: Join a vibrant team in the construction industry, based in Romford, Essex.
- Benefits: Enjoy competitive salary, 25 days holiday, free parking, and office refreshments.
- Why this job: Be part of a collaborative team that values your growth and development.
- Qualifications: Experience in construction, strong organisational skills, and proficiency in job management software.
- Other info: Inclusive recruitment process with support for all backgrounds and abilities.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to take the next step in your career? We are seeking a dedicated Maintenance Helpdesk Administrator to join our client's dynamic team in Romford, Essex, specialising in providing top-notch maintenance services in the construction industry. If you thrive in a collaborative environment and have a knack for organisation, we want to hear from you!
- Be part of a supportive and collaborative team
- Opportunities for professional growth and development
- Competitive salary and benefits
- Free parking
- Office refreshments provided
- 25 days holiday plus bank holidays
- Sociable environment
Key Responsibilities: As a Maintenance Helpdesk Administrator, you will play a crucial role in ensuring smooth operations and supporting engineers. Your responsibilities will include:
- Producing and submitting quotes directly to clients based on information provided by engineers.
- Liaising with Helpdesk staff to ensure quotes align with KPIs.
- Maintaining accurate documentation to facilitate timely work turnaround upon quote authorisation.
- Collaborating with engineers on-site to obtain necessary materials for reactive works and updating Helpdesk staff on costs.
- Resolving material issues while engineers are on-site.
- Coordinating with the supply chain as needed when producing quotes.
- Assisting with client portals by uploading quotes and updating job statuses.
- Checking engineers' job sheets for required materials and additional costs.
- Raising jobs on Coins, ordering materials, and conducting checks.
- Performing general administrative tasks, including creating spreadsheets, updating Coins, and preparing reports.
- Working with the Helpdesk Manager to raise subcontractor orders as required.
- Assisting in the production of planned maintenance quotes/tenders.
What We're Looking For: We are looking for a candidate who embodies the following qualities:
- Experience in the construction industry, particularly working with engineers.
- Strong organisational and communication skills.
- Ability to manage multiple tasks and work under pressure.
- Proficiency in using job management software.
Ready to Make an Impact? If you are excited about the opportunity to work in a vibrant and engaging environment, don't hesitate! Apply now to be part of a team that values collaboration and excellence in service.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Locations
Maintenance Helpdesk Administrator in London, Romford employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Helpdesk Administrator in London, Romford
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the lookout for a Maintenance Helpdesk Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some research! Familiarise yourself with the company’s projects and values before an interview. This will not only impress them but also help you tailor your responses to show how you can contribute to their team.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to maintenance administration and construction. Role-play with a friend or use online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Maintenance Helpdesk Administrator in London, Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Helpdesk Administrator role. Highlight your experience in the construction industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, be sure to mention any experiences where you've successfully managed multiple tasks or projects. We want to know how you keep everything running smoothly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction industry and maintenance processes. Familiarise yourself with common job management software, as well as the specific responsibilities listed in the job description. This will show that you're not just interested in the role, but that you understand it too!
✨Show Off Your Organisational Skills
As a Maintenance Helpdesk Administrator, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or resolved issues under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Effective communication is crucial in this role. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask about team collaboration and how they handle communication between engineers and the helpdesk.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you've had to resolve material issues or coordinate with a supply chain. Be prepared to discuss these scenarios in detail, highlighting your problem-solving skills and how you can contribute to smooth operations in the new role.
