Licensing officer - Bilston
Licensing officer - Bilston

Licensing officer - Bilston

Bilston Full-Time No home office possible
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At a Glance

  • Tasks: Assist in processing licence applications and provide excellent customer service.
  • Company: City of Wolverhampton Council, dedicated to community safety and improvement.
  • Benefits: Competitive pay, flexible hours, and opportunities for professional development.
  • Why this job: Make a difference in your community while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for public service.
  • Other info: Join a supportive team with potential for contract extension.

We are recruiting for Licensing officers/Administrators to work as part of the Private hire vehicle licensing department within City of Wolverhampton Council.

Pay rate: 12.59 per hour/ 37.5 hours per week.

Location: Bilston

Contract length: 3 to 6 months with potential extension

Job Purpose and role:

Under the general direction of the Section Leader to assist in the processing of applications for licences, permits, registration etc. received by the Council.

Duties and Responsibilities:

  • To contribute to the efficient and effective operation of Licensing Services.
  • To ensure that appropriate fees are received and that records correctly represent transactions.
  • Provide an efficient and responsive customer service, with advice and information via the telephone and in person to the public, local business and other council officers on licence activities carried out by Licensing Services.
  • To process and issue applications for licences and registrations issued by the Council.
  • Operate and maintain registers, records and statistics both manual and computer systems.
  • Answer telephone calls and personal enquiries.
  • Prepare and provide standard/routine letters and memorandum as required.
  • Attend meetings, conferences and seminars as required.
  • To prepare and present reports to appropriate officers and Members.
  • The post holder will be required to undertake duties based on the needs of the service outside normal office hours or directed by the Head of Service in accordance with the agreed work pattern and Council\’s Conditions of Service.
  • To act in accordance with the Council\’s Constitution and other Codes of Conduct.
  • To participate in staff development, appraisal and training as appropriate, including continuous professional development.
  • To comply with the Council\’s agreed policies and procedures including but not limited to Health and Safety, and Equal Opportunities Policies, the Data Protection Act, Freedom of Information Act, Financial Management Regulations and other relevant Council and Government Regulations, Directives and City wide priorities.
  • To undertake any other tasks, duties and responsibilities as directed and appropriate to the grade and role of the post subject to any reasonable adjustments under the Disability Discrimination Act as incorporated into the Equality Act .
  • To participate in the wider development of the service and contribute to service improvement as required.
  • To support the Council\’s commitment to crime reduction and community safety
  • Wolverhampton City Council is committed to Corporate Parenting. Corporate Parenting is the collective responsibility of the Council to provide the best possible care and protection to children who are looked after.

    To speak to a recruitment expert please contact

    MoreInformation

    Licensing officer - Bilston employer: Adecco

    City of Wolverhampton Council is an excellent employer, offering a supportive work culture that prioritises employee development and community engagement. As a Licensing Officer in Bilston, you will benefit from a competitive pay rate, a commitment to continuous professional development, and the opportunity to make a meaningful impact on local businesses and residents. Join us in fostering a safe and thriving community while enjoying a collaborative environment that values your contributions.
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    Contact Detail:

    Adecco Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Licensing officer - Bilston

    ✨Tip Number 1

    Network like a pro! Reach out to people in the licensing field or those who work at Wolverhampton Council. A friendly chat can open doors and give you insider info on the role.

    ✨Tip Number 2

    Prepare for the interview by brushing up on your knowledge of licensing regulations and customer service skills. We want you to shine when discussing how you can contribute to the team!

    ✨Tip Number 3

    Show off your organisational skills! Be ready to discuss how you manage records and handle multiple tasks efficiently. This is key for a Licensing Officer role.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.

    We think you need these skills to ace Licensing officer - Bilston

    Customer Service
    Record Keeping
    Data Management
    Communication Skills
    Attention to Detail
    Report Writing
    Problem-Solving Skills
    Knowledge of Licensing Regulations
    Team Collaboration
    Time Management
    Adaptability
    Compliance Awareness
    Public Engagement

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Licensing Officer role. We want to see how you can contribute to our team in Bilston!

    Showcase Your Customer Service Skills: Since this role involves providing advice and information to the public, it's essential to demonstrate your customer service experience. Share examples of how you've effectively handled inquiries or resolved issues in the past.

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit!

    Apply Through Our Website: Don't forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can't wait to hear from you!

    How to prepare for a job interview at Adecco

    ✨Know Your Licensing Basics

    Before the interview, brush up on the key aspects of licensing regulations and processes relevant to the role. Understanding the specific requirements for private hire vehicle licensing will show your commitment and readiness to contribute effectively.

    ✨Customer Service is Key

    Since the role involves providing customer service, prepare examples of how you've successfully handled inquiries or complaints in the past. Highlight your communication skills and ability to provide clear, helpful information to the public and local businesses.

    ✨Be Ready for Scenario Questions

    Expect questions that assess your problem-solving abilities. Think about potential scenarios you might face as a licensing officer and how you would handle them. This could include dealing with difficult customers or managing conflicting information.

    ✨Show Your Team Spirit

    The job requires collaboration with other council officers, so be prepared to discuss your experience working in teams. Share examples of how you've contributed to team goals and supported colleagues in achieving shared objectives.

    Licensing officer - Bilston
    Adecco
    Location: Bilston
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