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- Tasks: Lead and inspire teams to deliver top-notch Legionella services and enhance efficiency.
- Company: Join a forward-thinking organisation that values your contributions and supports your growth.
- Benefits: Enjoy a supportive environment with opportunities for professional development and career advancement.
- Other info: Inclusive recruitment process; we support candidates from all backgrounds and abilities.
- Why this job: Make a real impact in a dynamic role while ensuring compliance and customer satisfaction.
- Qualifications: 2+ years in Operational Management, strong leadership, and technical understanding of ACOP L8 & HSG274.
The predicted salary is between 30000 - 40000 £ per year.
Location: Southend
Contract Type: 12 month Fixed term Contract
What You'll Do:
- Support the Director of Operations and lead our internal Legionella service teams in a variety of exciting ways.
- Oversee and enhance service delivery procedures to ensure efficiency and compliance.
- Maintain strong customer relationships by delivering on the agreed scope of work.
- Manage and inspire the Legionella service teams daily, ensuring compliance with key performance indicators (KPIs).
- Collaborate with the admin teams for seamless coordination of service delivery.
- Conduct client review meetings and provide technical guidance in line with L8 compliance requirements.
- Identify and implement process changes to maximise productivity.
- Support the development of digital enhancements to improve service delivery.
Key Performance Indicators:
- All post-service compliance reports are issued within 5 days of work completion.
- Jobs are invoiced by the 3rd working day of each month for prior month work.
- Work in progress (WIP) remains below £5,000 per month.
- Customer complaints receive a same-day response, complete with a plan of action.
- Monthly turnover targets are met, achieving a minimum of 50% gross margin.
What You Bring:
- A solid technical understanding of ACOP L8 & HSG274.
- At least 2 years of experience in Operational & Personnel Management, particularly with PPM Contracts and KPI management.
- Exceptional leadership skills, capable of guiding teams to meet compliance and performance standards.
- A proactive approach to problem-solving and customer relationship management.
- Strong organisational skills to ensure timely invoicing and minimal WIP.
Financial Responsibilities:
- Keep worksheet order statuses and estimates up to date for clear turnover insights.
- Ensure timely delivery of subcontracted orders in line with KPIs.
- Maintain tight control over budgets and ensure profitability.
Health & Safety Responsibilities:
- Produce method statements and risk assessments as necessary.
- Familiarity with the Company Health and Safety Policy to maintain a safe working environment.
Why Join Us?
- Be part of a forward-thinking organisation that values your contributions.
- Work in a supportive and energetic environment.
- Opportunities for professional growth and development.
Legionella Account Manager employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legionella Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Legionella Account Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ACOP L8 & HSG274. Be ready to discuss how your experience aligns with the job requirements, especially around managing teams and KPIs. Show them you’re the perfect fit for leading their Legionella service teams!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with your values. Check out our website for openings and make sure to tailor your approach to each role. We want to see your personality shine through!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the position.
We think you need these skills to ace Legionella Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical understanding of ACOP L8 & HSG274, and any relevant operational management experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Legionella Account Manager role. Share specific examples of how you've led teams and managed KPIs in the past. We love a good story!
Showcase Your Leadership Skills: In your application, emphasise your exceptional leadership skills. Talk about how you've inspired teams and maintained strong customer relationships. We’re looking for someone who can motivate others and drive compliance, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Adecco
✨Know Your ACOP L8 & HSG274 Inside Out
Make sure you brush up on your technical knowledge of ACOP L8 and HSG274. Be prepared to discuss how these regulations impact service delivery and compliance during the interview. Showing that you understand the ins and outs will impress your interviewers.
✨Demonstrate Leadership Skills
Think of examples from your past experience where you've successfully led a team or managed KPIs. Be ready to share specific instances where your leadership made a difference, especially in operational management. This will show that you can inspire and guide teams effectively.
✨Prepare for Customer Relationship Questions
Since maintaining strong customer relationships is key, prepare to discuss how you've handled client interactions in the past. Think about times when you resolved complaints or improved customer satisfaction. This will highlight your proactive approach to relationship management.
✨Showcase Your Organisational Skills
Be ready to talk about how you manage tasks like invoicing and keeping track of work in progress. Share strategies you've used to stay organised and ensure timely delivery. This will demonstrate your ability to keep everything running smoothly and meet those important KPIs.