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For Companies At a Glance
- Tasks: Manage customer orders and provide exceptional support in a fast-paced environment.
- Company: Join a leading global company with a focus on customer satisfaction.
- Benefits: Permanent role, collaborative team, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer experiences and driving improvements.
- Qualifications: Experience in customer service, preferably in manufacturing, and SAP proficiency.
- Other info: Dynamic work environment that values your contributions and fosters continuous learning.
The predicted salary is between 28800 - 48000 £ per year.
Join a global leader and make a real impact! We are looking for a Customer Service Specialist who is passionate about delivering exceptional service and building strong relationships. In this role, you will be the key link between our client's customers and the business, ensuring smooth order management and outstanding support.
Benefits:
- Permanent role with a leading global company
- Collaborative, supportive team environment
- Dynamic Environment: Work in a fast-paced, high-pressure setting that fosters growth and continuous learning
- Supportive Team: Be part of a dedicated team that values your contributions and encourages professional development
What You'll Do:
- Manage orders from placement all the way through to delivery
- Communicate with customers and internal teams
- Resolve issues quickly and efficiently
- Drive continuous improvement in customer service
- Prepare and lead regular performance reviews with customers to enhance service delivery
- Acknowledge and address customer complaints promptly, ensuring effective feedback loops
- Inventory Management: Collaborate with various internal functions to manage customer finished goods levels and aged inventory
What We're Looking For:
- Experience in a customer service role, preferably within the manufacturing sector
- Technical Skills: Proficiency in SAP
Customer Service Specialist in Ledbury employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist in Ledbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your tech skills! Since proficiency in SAP is a must-have, brush up on your knowledge and be ready to discuss how you've used it in past roles. If you can demonstrate your technical prowess, you'll stand out from the crowd.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Customer Service Specialist position. Plus, it shows you're genuinely interested in joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Customer Service Specialist in Ledbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Service Specialist role. Highlight any relevant experience in customer service, especially if it’s in the manufacturing sector, and don’t forget to mention your proficiency in SAP!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional service and building strong relationships. Share specific examples of how you've resolved customer issues or improved service delivery in the past.
Showcase Your Communication Skills: As a Customer Service Specialist, communication is key. In your application, demonstrate your ability to communicate effectively with both customers and internal teams. Use clear and concise language to show that you can handle the fast-paced environment we thrive in.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our supportive team!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of the company and its products. Familiarise yourself with their customer service approach and any recent news or updates. This shows that you're genuinely interested and prepared.
✨Showcase Your Skills
Be ready to discuss your previous experience in customer service, especially if it's in the manufacturing sector. Prepare specific examples of how you've resolved issues or improved service delivery in past roles. This will help demonstrate your capability.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only helps you provide better answers but also shows that you value communication—a key skill for a Customer Service Specialist.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the team dynamics. This could be about how they handle customer complaints or what tools they use for inventory management. It shows you're engaged and thinking about how you can contribute.
