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- Tasks: Manage the order process and ensure top-notch customer satisfaction.
- Company: Dynamic recruitment agency with a supportive team culture.
- Benefits: Professional development opportunities and a collaborative work environment.
- Why this job: Join a vibrant team and make a real difference in customer experiences.
- Qualifications: 3 years of customer service experience, preferably in manufacturing, with SAP and Excel skills.
- Other info: Exciting opportunity for growth in a fast-paced setting.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is seeking a Customer Service Specialist in Ledbury to manage the entire order process and ensure customer satisfaction.
Candidates should have at least 3 years of experience in customer service, preferably in manufacturing, along with excellent communication and interpersonal skills. Proficiency in SAP and Excel is essential.
This is an exciting opportunity to work in a dynamic environment with a supportive team that values professional development.
Customer Experience Specialist - Orders & Relationships in Ledbury employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist - Orders & Relationships in Ledbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Experience Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your skills! If you’ve got experience with SAP and Excel, make sure to highlight that during interviews. Bring examples of how you've used these tools to improve customer satisfaction or streamline processes in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow in a supportive environment like ours.
We think you need these skills to ace Customer Experience Specialist - Orders & Relationships in Ledbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in manufacturing. We want to see how your skills align with the role of a Customer Experience Specialist.
Show Off Your Skills: Don’t forget to mention your proficiency in SAP and Excel! These are key skills for this position, so let us know how you’ve used them in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've managed orders and built relationships with customers. We love seeing your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of the order process and customer service best practices. Familiarise yourself with common challenges in manufacturing and how to tackle them, as this will show that you're ready to hit the ground running.
✨Show Off Your Skills
Since proficiency in SAP and Excel is a must, be prepared to discuss your experience with these tools. Bring examples of how you've used them to improve customer satisfaction or streamline processes in your previous roles.
✨Communicate Like a Pro
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully resolved customer issues to demonstrate your interpersonal skills.
✨Emphasise Teamwork
This position values a supportive team environment, so be ready to talk about your experiences working collaboratively. Share examples of how you've contributed to team success and how you handle conflicts or challenges within a group.
