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- Tasks: Coordinate service operations, manage customer enquiries, and ensure smooth job execution.
- Company: Join a supportive team delivering top-notch maintenance and technical support across the UK.
- Benefits: Opportunities for skill development, career progression, and a friendly work environment.
- Why this job: Be the heartbeat of our operations and make a real impact on customer satisfaction.
- Qualifications: Strong organisational skills, CRM experience, and excellent communication abilities.
- Other info: Fast-paced environment with a focus on collaboration and growth.
The predicted salary is between 30000 - 42000 £ per year.
Our Service Team delivers top-notch maintenance, installations, and technical support to customers across the UK. With mobile engineers backed by a Service Manager, Contracts & Applications Manager, and Technical Support Engineer, we pride ourselves on fast response times, high-quality service, and a friendly, collaborative environment.
As our Service Coordinator, you will be the heartbeat of our operations - keeping engineers, customers, and internal teams connected, organised, and supported. You will ensure every job runs smoothly, from first enquiry to final payment, helping us exceed customer expectations every single time.
What You’ll Be Doing:
- Managing customer enquiries and logging them accurately in the CRM
- Preparing and sending quotations for labour and materials
- Scheduling reactive and planned maintenance visits and populating engineers’ diaries
- Coordinating with customers and ensuring engineers have all necessary tools, parts, and information
- Arranging travel, accommodation, and fleet requirements for site visits
- Identifying opportunities for additional works, maintenance, or equipment upgrades
- Supporting credit checks, invoices, and finance processes
What We’re Looking For:
- Excellent organisational and time management skills - you can juggle multiple tasks with ease
- Experience with CRM systems, Microsoft Office, and basic finance/document systems
- Strong communication skills - you can confidently liaise with customers and internal teams
- A problem-solving mindset with the ability to adapt and stay flexible in a fast-paced environment
- A proactive approach - spotting opportunities and acting on them
Why You’ll Love It Here:
- Be part of a growing, supportive, and collaborative team
- Play a key role in delivering outstanding service nationwide
- Opportunities to develop your skills and progress within the business
- Work in a friendly, positive, and fast-paced environment
If you’re organised, customer-focused, and love making sure things run like clockwork, we want to hear from you!
Locations
service co-ordinaitor in Leatherhead, Surrey employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land service co-ordinaitor in Leatherhead, Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute as a Service Coordinator. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As a Service Coordinator, you'll need to liaise with customers and internal teams. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our awesome team and ready to dive into the action!
We think you need these skills to ace service co-ordinaitor in Leatherhead, Surrey
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Service Coordinator, being organised is key! Make sure your application highlights your ability to juggle multiple tasks and keep everything running smoothly. Use examples from your past experiences to show us how you’ve managed similar responsibilities.
Communicate Clearly: Strong communication skills are a must for this role. When writing your application, be clear and concise. Let us know how you've effectively liaised with customers and teams in the past, and don’t forget to showcase your friendly approach!
Demonstrate Your Problem-Solving Mindset: We love a proactive attitude! In your application, share instances where you’ve identified opportunities or solved problems on the fly. This will show us that you can adapt and thrive in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and culture!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities like managing customer enquiries and scheduling maintenance visits. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational and time management skills, be ready to share examples from your past experiences. Think of specific situations where you successfully juggled multiple tasks or improved a process. This will highlight your ability to keep everything running smoothly.
✨Communicate Clearly and Confidently
Strong communication is crucial for a Service Coordinator. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to questions. This will showcase your ability to liaise effectively with both customers and internal teams.
✨Demonstrate Your Problem-Solving Mindset
Be prepared to discuss how you've tackled challenges in previous roles. Share specific examples where you identified opportunities for improvement or adapted to unexpected changes. This will illustrate your proactive approach and problem-solving skills, which are essential for success in this fast-paced environment.
