Job Title: Business Banking Advisor
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Location: Northampton
Start Date: November 2026/January 2027
Pay Rate: £16.00 per hour
Contract Length: 12 Months with a view to move to a permanent role
Hybrid role - not fully remote
Our client is seeking a highly motivated Business Banking Advisor to join their dynamic Business Direct telephony team. If you are passionate about delivering exceptional customer service and helping customers navigate their business banking needs, this could be the perfect opportunity for you!
Key Responsibilities:
Customer Engagement: Serve as the first point of contact for both prospective and existing customers, delivering an outstanding customer experience through a professional, friendly, and personable approach.
Ownership of Queries: Take ownership of customer queries and requests, ensuring efficient and effective resolutions.
Understanding Customer Needs: Engage in meaningful conversations to understand customers' needs and introduce tailored products and services that will help them achieve their goals.
Support Business Objectives: Assist in the team's broader objectives by promoting digital services and solutions.
Data Quality Maintenance: Uphold high standards of data accuracy and ensure compliance with all policies, procedures, and FCA regulations.
About You:
Customer Service Experience: Previous experience in customer service with a commitment to going the extra mile.
Organisational Skills: Strong organisational skills and attention to detail, with the ability to manage administrative tasks efficiently.
Communication Skills: Excellent verbal and written communication skills.
Team Player: Demonstrated ability to work collaboratively within a team to enhance customer experience.
Policy Awareness: Capability to understand and adhere to policies and procedures for customer and organisational safety.
Our Client's Values:
Emphasising a customer-first approach, our client seeks individuals who embody the following behaviours:
Empathy: Understand and feel what customers feel to make informed decisions.
Transparency: Communicate openly and honestly, sharing diverse perspectives.
Continuous Improvement: Challenge the status quo and strive for personal and professional growth.
Decisiveness: Prioritise impactful actions and deliver outstanding outcomes for customers.
What's on Offer:
Flexible Working Hours: Full-time role with a rotational shift basis, operational between 8:00 AM - 8:00 PM. Flexibility is essential, with weekend shifts required.
Comprehensive Training: Enjoy full training for three weeks (Monday to Friday, 9:00 AM - 5:00 PM) to ensure you have all the tools needed to succeed. xgikmsk
Hybrid Working: Benefit from a hybrid working environment, combining office and home-based working to foster rewarding relationships and collaboration.
If you are eager to enhance your skills, work in a supportive environment, and make a real...
Business Banking Advisor in Kingsthorpe employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
