At a Glance
- Tasks: Manage client relationships, deliver high-quality service, and support business growth.
- Company: Join a leading firm with a focus on client satisfaction and professional development.
- Benefits: Competitive salary up to £48,000 plus performance-related bonuses.
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Make a real impact by helping clients improve profitability and navigate financial challenges.
- Qualifications: 5-10 years of experience in practice, strong communication skills, and commercial awareness.
The predicted salary is between 48000 - 48000 £ per year.
Adecco Workington is pleased to be recruiting on behalf of our client for a Client Relationship Manager. This opportunity is suited to a candidate with 5 to 10 years' experience within practice, who is either fully qualified or qualified by experience. The role offers a salary of up to 48,000, plus a performance related bonus of up to 17%.
Key Accountabilities:
- Demonstrate strong commercial awareness by identifying opportunities to develop client relationships, generate additional income and support business growth.
- Deliver all aspects of client work to a high standard, ensuring assignments are completed within agreed timescales and budgets.
- Provide a consistently high quality and proactive service, maintaining strong and trusted client relationships.
- Ensure client satisfaction at all times, resolving queries and issues promptly and professionally.
- Work collaboratively with colleagues to support delivery of the organisation's annual business objectives.
- Support the Managing Director in developing and improving systems and processes to ensure efficient and effective ways of working.
- Maintain a strong working knowledge of relevant systems and software, with the ability to analyse and interpret financial information.
- Keep up to date with changes in relevant legislation and regulatory requirements.
- Demonstrate excellent communication and interpersonal skills to deliver a professional client experience.
Key Responsibilities:
- Manage a portfolio of approximately 50 to 100 clients, delivering a structured client care approach that adds genuine value.
- Support clients by helping to minimise tax liabilities, improve profitability and plan effectively for the future.
- Ensure the value delivered to clients significantly exceeds the fees charged.
- Plan, prepare, review and present financial information, ensuring all files are accurate, complete and delivered within agreed deadlines.
- Identify and communicate any risks to budgets or timescales, as well as opportunities for additional work.
- Resolve all outstanding client queries prior to internal review and client meetings.
- Prepare business tax computations for review.
- Prepare or oversee the preparation and submission of VAT returns.
- Maintain clients' accounting records and management information as required.
- Prepare management information reports where needed and advise clients on improving profitability and cash flow.
- Attend client premises where required.
- Support ad hoc projects and undertake other reasonable duties as required.
Please apply with an up to date CV. Adecco is an Equal Opportunities Employer.
Client Relationship Manager (Practise) in Keswick employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (Practise) in Keswick
✨Tip Number 1
Networking is key! Get out there and connect with professionals in your field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to people on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its culture, and think about how your experience aligns with their needs. We recommend practising common interview questions and even role-playing with a friend to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re a perfect fit and keep yourself fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Client Relationship Manager role. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Client Relationship Manager (Practise) in Keswick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Manager role. Highlight your experience in managing client relationships and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that show how you've successfully managed client portfolios and delivered high-quality service. This will help us see the value you can bring to our team.
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for someone who can build strong relationships with clients, so a friendly tone can go a long way in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and you’re good to go!
How to prepare for a job interview at Adecco
✨Know Your Clients
Before the interview, research the types of clients the company works with. Understanding their needs and challenges will help you demonstrate your ability to manage client relationships effectively.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles that highlight your experience in managing client portfolios. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Commercial Awareness
Prepare to talk about how you've identified opportunities for business growth in previous positions. This could include examples of how you've improved client satisfaction or generated additional income through proactive service.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company's future and your potential role in it. Inquire about their strategies for client retention or how they adapt to changes in legislation, which will reflect your proactive mindset.