At a Glance
- Tasks: Support IT maintenance, security, and digital transformation initiatives for a vibrant community.
- Company: Join a forward-thinking organisation dedicated to community engagement and innovation.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and environmental sustainability.
- Why this job: Make a real difference in IT while enhancing community connections and engagement.
- Qualifications: Experience in IT support, strong problem-solving skills, and knowledge of security protocols.
The predicted salary is between 30000 - 40000 £ per year.
Location: Kendal
Part-time 21 hours a week over 3-5 days
Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement.
Responsibilities
- Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements.
- Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust.
- Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters.
- Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access.
- Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers.
- Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components.
- Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites.
- Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities.
- Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care.
Your Skills
- Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role.
- Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment.
- Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely.
- Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels.
- Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context.
- Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions.
- Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices.
- Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls.
- Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals.
- Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable.
IT & Digital Officer in Kendal employer: Adecco
Join a forward-thinking organisation in Kendal as an IT & Digital Officer, where you will play a vital role in enhancing our digital landscape while enjoying a supportive and collaborative work culture. We prioritise employee growth through continuous training opportunities and encourage innovative thinking to drive community engagement initiatives. With a commitment to environmentally friendly practices and a focus on staff well-being, we offer a fulfilling part-time role that balances professional development with meaningful contributions to the community.
StudySmarter Expert Advice🤫
We think this is how you could land IT & Digital Officer in Kendal
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can bring to the table beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios and questions. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT & Digital Officer in Kendal
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT & Digital Officer role. Highlight relevant experience and skills that match the job description, like your hands-on IT support or cyber security practices. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits with our mission. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Technical Skills:Don’t forget to highlight your technical skills in your application. Mention your experience with Microsoft 365 tools, network management, and any relevant certifications. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Adecco
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, security protocols, and the specific tools mentioned in the job description, like Microsoft 365 and Active Directory. Being able to discuss your hands-on experience with these technologies will show that you're not just familiar but also capable.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved IT issues in the past. Think about times when you had to troubleshoot hardware or software problems, especially in a mixed environment. This will demonstrate your practical skills and ability to think on your feet.
✨Understand Cyber Security Basics
Since the role involves securing digital systems against cyber threats, be ready to discuss current cyber security practices and how you've implemented them in previous roles. Showing awareness of GDPR principles and data handling best practices will also give you an edge.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to IT support and digital transformation projects. Practise responding to scenarios where you need to balance multiple tasks or work with external contractors. This will help you demonstrate your ability to prioritise and manage your workload effectively.
