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- Tasks: Manage macOS support during the transition from Windows, providing expert help desk assistance.
- Company: Join a leading Financial Services client focused on innovative technology solutions.
- Benefits: Enjoy a hybrid work model with 2 days in the office and 3 days remote, plus competitive pay.
- Why this job: Be part of a transformative project, enhancing your skills in a dynamic and supportive environment.
- Qualifications: Expertise in macOS, ServiceNow, and strong communication skills are essential; certifications are a plus.
- Other info: This is a 12-month contract role with a daily rate of £500 inside IR35.
The predicted salary is between 100000 - 120000 £ per year.
Job Description
IT Support Manager | MAC Engineer | Apple macOS | ServiceNow | Help Desk | LEEDS | £500/day Inside IR35 | Hybrid 2 days a week in the office 3 days work from home | Financial Services | 12 month contract |
Our Financial Services client is in need of an experienced MAC Engineer to assist in the transition of moving their engineers from Windows to MAC.
Using your MAC expertise you will assist in managing the support during the transition by providing expert 1st line support for masOS, applications and hardware.
Key required skills and experience:
- MAC expertise
- ServiceNow
- Previous experience working on a Help Desk
- Excellent communication skills
Essential Technical skills and experience:
- Extensive experience with macOS and Apple hardware support.
- Deep knowledge of JAMF and Apple Business Manager.
- Proficiency in troubleshooting and resolving technical issues in macOS environments.
- Knowledge of Microsoft Entra\\Active Directory.
- Strong knowledge of network protocols, security, and system administration.
- Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are a plus.
Is this you? Send your CV.
- Location: Leeds
- Hybrid: 2 days a week in the office / 3 days working from home
- Rate: £500/d Inside IR35 via umbrella
- Contract: 12 months
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser https://candidate-privacy
IT Support Manager - macOS - £500/day Hybrid employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Manager - macOS - £500/day Hybrid
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as ServiceNow and JAMF. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the IT support field, especially those who have experience with macOS. Join relevant forums or LinkedIn groups to engage in discussions and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to demonstrate your troubleshooting skills in practical scenarios during the interview. Consider setting up a mock environment where you can showcase your ability to resolve common macOS issues effectively.
✨Tip Number 4
Research the company’s culture and values, particularly in the financial services sector. Tailoring your responses to align with their mission can help you stand out as a candidate who is not only technically skilled but also a good cultural fit.
We think you need these skills to ace IT Support Manager - macOS - £500/day Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your macOS expertise and relevant experience in IT support. Emphasise your skills with ServiceNow, Help Desk operations, and any certifications like ACSP or ACTC.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job requirements. Mention your experience with transitioning from Windows to macOS and how you can contribute to the team during this process.
Highlight Technical Skills: In your application, clearly outline your technical skills related to macOS, Apple hardware, JAMF, and network protocols. Use bullet points for clarity and impact.
Showcase Communication Skills: Since excellent communication is essential for this role, provide examples in your application of how you've effectively communicated with teams or clients in previous positions.
How to prepare for a job interview at Adecco
✨Showcase Your macOS Expertise
Make sure to highlight your extensive experience with macOS and Apple hardware support during the interview. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Familiarise Yourself with ServiceNow
Since the role requires experience with ServiceNow, take some time to understand its functionalities and how it integrates into IT support processes. Being able to discuss your familiarity with this tool will show that you're ready to hit the ground running.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll need to assist users who may not be tech-savvy. Clear communication can set you apart from other candidates.
✨Prepare for Technical Questions
Expect to face technical questions related to troubleshooting macOS environments, JAMF, and network protocols. Brush up on these topics and be ready to provide detailed answers or examples from your past experiences.