At a Glance
- Tasks: Support Disaster Recovery initiatives and improve operational resilience processes.
- Company: Join Pontoon/Adecco, a diverse and inclusive employment consultancy.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: 6-month contract with potential extension; dynamic team environment.
- Why this job: Make a real impact in IT infrastructure while enhancing your skills.
- Qualifications: Experience in IT support, networking, and disaster recovery preferred.
The predicted salary is between 51750 - 63250 £ per year.
Requirements
- Operations experience in IT infrastructure support, with understanding of networking and databases
- Experience in Disaster Recovery and operational resilience
- Broad understanding of IT infrastructure at level 3 support
- Experience creating, reviewing, or maintaining runbooks and technical documentation
- Strong documentation and administrative skills
- Good communication skills and confidence in chasing stakeholders for updates
- Strong organisational skills
- Basic IT infrastructure understanding
- Flexibility to support out-of-hours or weekend testing activities
- Desirable: exposure to DR/BC or resilience
- Desirable: familiarity with COBIT or ISO standards
- Desirable: Service Now experience
Responsibilities
- Support Disaster Recovery and Operational Resilience initiatives
- Review and improve DR procedures and recovery documentation
- Coordinate resilience testing and disaster recovery exercises
- Work with infrastructure, application, and service teams to validate recovery plans
- Manage and maintain operational runbooks and technical documentation
- Track actions and keep documentation up to date
- Liaise with stakeholders across multiple technology teams
- Support regulatory and governance requirements relating to Operational Resilience and Disaster Recovery
- Help improve resilience processes across critical business services
- Assist in planning and coordinating IT recovery and scenario-based testing exercises
- Support execution of recovery tests, including weekend activities where required
- Track test progress, capture outcomes, and ensure actions are documented
- Collect and organise validation evidence following tests
- Maintain and update IT recovery plans, procedures, and runbooks
- Support consolidation of fragmented documentation into standardised formats
- Ensure documents are version-controlled and accessible during disruption scenarios
- Assist in building a centralised repository of recovery artefacts
- Produce post-test and post-incident reports using standard templates
- Track remediation actions, risks, and issues raised from tests or incidents
- Support development and maintenance of KPIs and KRIs for IT recovery
- Assist with trend analysis across incidents and test outcomes
- Assist in maintaining IT resilience controls and evidencing compliance activities
- Support periodic review of TRR-owned controls
- Track remediation actions through Problem Management or risk systems
- Provide support for audit and regulatory requests
- Support development of IT recovery test scenarios and a scenario catalogue
- Assist in documenting testing methodology and processes
- Contribute to improving realism and coverage of testing scenarios
- Liaise with IT Infrastructure teams, Application teams, BCM, Operational Resilience, and Cyber teams
- Support coordination of inputs required for testing, reporting, and remediation
- Assist in tracking cross-team deliverables and dependencies
Technologies
- Support
- Service Now
- Dev Ops
More
We are Pontoon / Adecco, an employment consultancy committed to improving everyones chance of being part of the workplace.
We value and respect people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more, and we create an inclusive environment that helps people thrive.
This is a 6-month contract role with possible extension for an IT Infrastructure Analyst (Disaster Recovery) at level 3, based in London with 2 to 3 days per week onsite.
The working pattern includes occasional out-of-hours or weekend work for Disaster Recovery and resilience testing, and the rate is £550 inside IR35.
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IT Infrastructure Analyst (Disaster Recovery) employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Analyst (Disaster Recovery)
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Adecco that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Infrastructure Analyst (Disaster Recovery)
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Adecco, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Adecco can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Adecco will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Adecco
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Adecco. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Adecco.
