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For Companies At a Glance
- Tasks: Support customer service operations and manage orders with accuracy.
- Company: Join a supportive team in a well-established manufacturing environment.
- Benefits: Full-time temporary role with valuable experience and teamwork.
- Other info: Great opportunity to learn and grow in a collaborative workplace.
- Why this job: Perfect for those who thrive on communication and teamwork in a dynamic setting.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
You will support the day-to-day operations of the customer service function, acting as a key point of contact for customers and working closely with internal teams to ensure orders, payments, and customer data are managed accurately.
Key Responsibilities
- Manage customer orders from set-up through to confirmation, ensuring correct pricing, documentation, and payment status.
- Chase missing information, proforma payments, and blocked orders to minimise delays.
- Maintain and update customer master data, including consignee and logistics information.
- Communicate proactively with customers regarding order status, quotations, and delivery date changes.
- Complete order checks for key accounts to ensure accuracy and service quality.
- Log and resolve after-sales queries, including processing credits where required.
- Support supplier and internal documentation processes, including questionnaires.
About You
- Previous experience in a customer service role, ideally within manufacturing or a similar environment.
- Strong communication skills, both written and verbal.
- Highly organised with the ability to manage multiple priorities.
- Proactive, adaptable, and keen to learn.
- A positive team player with a customer‑focused approach.
What’s On Offer
- Full‑time temporary position within a supportive and professional team.
- Exposure to a well‑established manufacturing environment.
- A collaborative workplace where contributions are valued.
If you’re looking for a varied customer service role where accuracy, communication, and teamwork are key, we’d love to hear from you. Apply today to take the next step in your customer service career.
Customer Service - Temporary in Ipswich employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - Temporary in Ipswich
✨Tip Number 1
Get to know the company! Research their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role is all about customer interaction, make sure you can clearly articulate your thoughts and respond to questions confidently. Role-play with a friend if you need to!
✨Tip Number 3
Be proactive during the interview. Ask insightful questions about the team dynamics and how they handle customer queries. This shows you're not just looking for any job, but are keen on contributing positively to their customer service function.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Customer Service - Temporary in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience, especially in manufacturing. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this temporary role. Be sure to mention your strong communication skills and proactive approach.
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple priorities in the past. We love seeing candidates who can juggle tasks while keeping everything on track!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Adecco
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially in a manufacturing context. Be ready to discuss how you’ve handled customer queries and managed orders in the past. This will show that you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers and internal teams. Think about times when you had to chase information or resolve issues, and be ready to share those stories.
✨Demonstrate Your Organisational Skills
This job requires managing multiple priorities, so come prepared to talk about how you stay organised. You might want to mention any tools or methods you use to keep track of orders and customer data, as well as how you handle tight deadlines.
✨Be Proactive and Adaptable
Employers love candidates who can think on their feet. Prepare to discuss situations where you had to adapt quickly to changes or take initiative to solve problems. This will highlight your proactive nature and willingness to learn.